Nurture Partner Success Manager

hace 2 semanas

Barcelona, Barcelona, España Acronis A tiempo completo
About the Role

We are seeking a highly motivated and experienced Nurture Partner Success Manager to join our team at Acronis. As a key member of our Inside Sales Channel Management organization, you will be responsible for driving cloud revenue growth and ensuring the success of our service providers in the assigned region.

Key Responsibilities
  • Drive Cloud Revenue Growth: Develop and execute strategies to increase cloud revenue quarter over quarter, working closely with assigned partners to identify and capitalize on new business opportunities.
  • Partner Analysis and Planning: Conduct thorough analysis of partner territories to identify top potential partners and develop tailored plans to drive growth and engagement.
  • Account Planning and Management: Work closely with managed partners to develop and execute account plans, ensuring alignment with business objectives and providing ongoing support and guidance.
  • Training and Enablement: Provide training and enablement to new and existing partners on existing and new products, ensuring they have the necessary knowledge and resources to succeed.
  • Onboarding and Enablement: Guide partners through the onboarding and enablement process, equipping them with the necessary tools and resources to increase operational efficiency.
  • Partner Satisfaction and Retention: Drive partner satisfaction and act as a trusted advisor and single point of contact throughout the partner lifecycle, ensuring seamless communication and support.
  • Upsell and Cross-Sell Initiatives: Develop and execute successful upsell and cross-sell initiatives with partners to increase new services attach rate and drive revenue growth.
  • Churn Prevention and Retention: Put maximum effort into preventing churn and retaining partners, ensuring long-term relationships and revenue growth.
  • Internal Resource Engagement: Engage and orchestrate internal resources to support partner growth and development, ensuring seamless collaboration and communication.
  • Partner Profiling and Management: Profile every managed partner on vendors and tools they sell/use, maintaining accurate and up-to-date information in the Partner Passport.
  • Partner Lifecycle Management: Understand and manage partner lifecycle, leading partners through regular activities focused on education, evangelization, and commitment.
  • Regular Communication: Maintain regular communication with every partner, depending on priority, to ensure ongoing support and guidance.
Requirements
  • Minimum 3 Years of Sales and Marketing Experience: Proven experience in sales and marketing, with a minimum of 3 years in the MSP channel software industry, preferably in channel sales, partner account management, or channel development.
  • Cyber Security Experience: Proven experience in a Cyber Security company, demonstrating a strong understanding of industry practices and protocols.
  • PSA or RMM Software Experience: Experience in selling Professional Service Automation (PSA) or Remote Monitoring and Management (RMM) software services.
  • Channel and Field Sales Knowledge: In-depth knowledge of channel and field sales, with an understanding of the cloud market business model.
  • Strong Communication and Interpersonal Skills: Strong presentational, communication, and interpersonal skills, with the ability to clearly articulate product features and answer customer questions.
  • Self-Motivation and Discipline: Self-motivated with a high level of discipline, attention to detail, and ability to meet deadlines in a fast-paced environment.
  • Team Player: Team-player with a positive attitude, eager to do more and help out, views challenging situations as opportunities.
  • Comfort with Ambiguity: Comfortable with ambiguity and willingness to adapt to changes in responsibilities and strategies.
  • Fluent in English: Fluent in English, with the ability to communicate effectively with partners and internal stakeholders.
  • Passion for Success: Passion and commitment to succeed by working hard and never giving up.

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