Head of Dealing

hace 2 semanas

Madrid, Madrid, España Xe A tiempo completo
About XE

XE is a leading provider of currency services and products, including our Currency Converter, Market Analysis, Currency Data API, and quick, easy, secure Money Transfers for individuals and businesses. We leverage technology to deliver these services through our website, mobile apps, and over the phone.

Our Mission

We believe that behind every currency exchange, query, or transaction is a person or business trying to accomplish something important. Our mission is to develop new and better currency services that put our customers first.

Job Description

We are seeking an experienced FX Risk Management Specialist to join our team. Reporting to the Chief Dealer, you will be responsible for managing the day-to-day requirements of a portfolio of corporate trading clients. Your key duties will include:

  • Reviewing and building FX trading strategies with corporate clients from varied industries.
  • Working with the Chief Dealer to ensure effective implementation of desk initiatives.
  • Consistently and actively calling clients and answering emails.
  • Maintaining up-to-date records of client activities and requirements within our internal systems.
  • Building relationships with customers, affiliates, and other internal stakeholders.
  • Ensuring all customer onboarding is performed in accordance with regulatory requirements and XE policies and procedures.
  • Ensuring training provided is implemented.
  • Managing retention levels at the expected and targeted position.
  • Managing all client complaints in a professional manner, escalating where needed.

We are looking for a results-oriented individual with the ability to prioritize tasks in a fast-paced environment. You should have at least 2 years' experience in building FX trading strategies with corporate clients and relevant qualifications for certification to enable selling of Structured FX Options.

What We Offer

We offer a competitive salary and benefits package, as well as opportunities for professional growth and development. If you are a motivated and experienced professional looking for a new challenge, we encourage you to apply.

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