Head of Dealing

hace 2 semanas


Madrid, Madrid, España Xe A tiempo completo
About XE

Xe is a leading provider of currency services and products, including our Currency Converter, Market Analysis, Currency Data API, and quick, easy, secure Money Transfers for individuals and businesses. We leverage technology to deliver these services through our website, mobile apps, and over the phone.

Job Description

We are seeking a highly skilled and experienced Head of Dealing to join our team. As a key member of our Corporate Sales & Dealing team, you will be responsible for managing the day-to-day requirements of a portfolio of corporate trading clients. You will ensure foreign exchange contracts are dealt properly, and will answer and solve all client queries in a timely and professional manner.

Key Responsibilities
  • Review, build, and position FX trading strategies with corporate clients from varied industries.
  • Work with the Chief Dealer to ensure effective implementation of desk initiatives.
  • Consistently and actively call clients and answer emails.
  • Maintain up-to-date records of client activities and requirements within company's internal systems.
  • Build relationships with customers, affiliates, and other internal stakeholders.
  • Ensure all customer on-boarding is performed in accordance with regulatory requirements and Xe policies and procedures.
  • Ensure training provided is implemented.
  • Manage retention levels at the expected and targeted position.
  • Manage all client complaints in a professional manner, escalating where needed.
Requirements
  • Extensive experience in financial services sales or dealing (in a very senior business development role, or a relationship management role).
  • Previous experience working in a FX Broker or commercial bank (one or more) dealing for corporate clients.
  • Relevant experience in a non-bank environment (such as an FX specialist, cash management, etc.) is preferred.
  • In-depth comprehension of the FX market.
  • Extensive technical knowledge in financial instruments.
  • Familiarity with compliance requirements.
  • An academic background in business or finance.

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