Digital Sales Associate
hace 5 días
SoftwareONE is a leading global software and cloud solutions provider that is redefining how organizations build, buy, and manage everything in the cloud.
We help clients to migrate and modernize their workloads and applications and in parallel, to navigate and optimize the resulting software and cloud changes, unlocking the value of technology.
Our 9,200 employees are driven to deliver a portfolio of 7,500 software brands with sales and delivery capabilities in ninety countries.
Job SummaryWe are seeking a highly motivated and results-driven Digital Sales Associate to join our team in the South EMEA Region.
As a Digital Sales Associate, you will be the main point of contact for our SME clients in the Dach Region, managing relationships and ensuring exceptional service delivery.
Key Responsibilities- Relationship Management: Build and maintain strong, trust-based relationships with SME clients, understanding their needs and goals.
- Service Delivery: Act as the primary contact for digital service inquiries, coordinating with internal teams to meet client needs.
- Renewal Strategy: Develop and execute renewal strategies tailored to each client, leading negotiations to secure contract renewals.
- Escalation Resolution: Address and resolve post-sales issues, collaborating with cross-functional teams to troubleshoot problems.
- Account Coverage: Maintain a comprehensive understanding of clients' business landscapes, identifying opportunities for growth.
- Data-driven Sales: Utilize data insights and market intelligence to drive sales motions, identify upsell opportunities, and execute targeted sales campaigns.
- Performance Analysis: Monitor and analyze performance metrics to improve account management processes and sales strategies.
- Client Advocacy: Represent client interests within the organization, championing client success stories to drive referrals and testimonials.
- Educational Background: A degree in commerce or related fields is a plus, but not required.
- Experience: At least two years of sales experience, preferably in B2B.
- Ability to Learn: Capable of learning IT topics and having good business acumen.
- Passion for Sales: Enthusiastic about sales and committed to achieving excellence in customer satisfaction.
- Strong Communication and Negotiation Skills: Ability to communicate clearly, take initiative, and persuade effectively.
- Interest in Technology: A keen interest in technology products and services, and a strong desire to learn more about IT.
- Mindset: A growth mindset with a continuous desire to learn and improve, openness to feedback, team spirit, and innovative thinking.
- Language Proficiency: Ability to communicate effectively in Italian and English.
- Top-Tier Training: Access to exceptional training programs, including digital learning, elite mentorship, and hands-on training during your onboarding.
- Certifications and Mentors: Receive valuable certifications and guidance from experienced mentors to enhance your skills and career prospects.
- Flexible Model: Flexible working hours, hybrid work model, and reduced workdays on Fridays and during the summer.
- Dynamic Work Environment: A collaborative atmosphere where you can thrive and grow.
- Professional Growth: Opportunities for development and career advancement.
- Competitive Compensation: Attractive salary and benefits package.
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