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Customer Success Manager/Technical Account Manager
hace 2 meses
Reconocida Empresa, a well-funded AI-driven marketing software vendor, is seeking a tech-savvy Customer Success Manager/Technical Account Manager to take care of their key strategic existing enterprise clients. As a key member of our team, you will help drive client revenues from existing clients by maintaining retention rates and upselling.
About the Role- Manage renewals and upsell/expansion for existing clients
- Maintain high retention rates and drive client revenues
- Utilize CRM tools to manage and forecast renewal/upsell opportunities
- Drive customer success initiatives
- 4+ years of account management experience managing renewals and upsell/expansion
- High level of drive and passion to learn and explain new technologies
- Experience working for a SaaS vendor or in marketing automation/marketing technology
- Experience using CRM tools for managing and forecasting opportunities
- Track record of driving customer success
- Up to €90,000 base salary + 10% bonus + benefits
- Remote work opportunities
- A fun & energetic company culture
Please send your resume if you are interested in this exciting job opportunity.
