Technical Support Specialist
hace 2 semanas
Technical Support Specialist
Falch, a leading manufacturer of complete solutions in water jetting, is seeking a skilled Technical Support Specialist to join our team. As a Technical Support Specialist, you will be responsible for providing technical assistance to customers, resolving issues, and ensuring customer satisfaction.
Your Key Responsibilities
- Provide technical support to customers via phone, email, or in-person
- Resolve technical issues and provide solutions to customers
- Collaborate with internal teams to resolve complex technical issues
- Develop and maintain technical knowledge and skills to stay up-to-date with industry developments
- Contribute to the development of technical documentation and training materials
Your Qualifications
- Bachelor's degree in a technical field or equivalent experience
- Several years of experience in technical support or a related field
- Excellent communication and problem-solving skills
- Ability to work in a fast-paced environment and prioritize tasks effectively
- Native Spanish and very good command of English
What We Offer
- Stable and long-term employment with a leading manufacturer
- Opportunities for professional growth and development
- Competitive salary and benefits package
- Collaborative and dynamic work environment
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