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Technical Support Specialist

hace 2 meses


Tarragona, Tarragona, España Falch A tiempo completo

Job Summary

Falch, a leading manufacturer of water jetting solutions, is seeking a skilled Technical Support Specialist to join our team. As a key member of our branch, you will be responsible for providing exceptional customer service and support.

Key Responsibilities

  • Manage office supplies, after-sales management, and maintenance of customer data in our CRM database.
  • Active sales support to the branch manager, including technical/specialized advice for customers and follow-up on marketing campaigns.
  • Independent management of our rental business, delivery, and pickups with the customer.
  • Assist the technician with the repair and maintenance of equipment and accessories.

Requirements

  • Commercial or technical training completed.
  • Several years of experience in administration and sales support, ideally in a technical environment.
  • Technically skilled, interested in technology, and good IT user skills.
  • Good communicator with strong organizational skills.
  • Native Spanish and very good command of English.

What We Offer

  • Stable, long-term, owner-managed family business.
  • Profit sharing.
  • Additional annual holidays.
  • Old-age provision and VWL.
  • Modern workplaces.
  • Family culture.
  • Free hot drinks.
  • Employee discounts.