Technical Support Specialist
hace 1 semana
Job Summary
Falch, a leading manufacturer of water jetting solutions, is seeking a skilled Technical Support Specialist to join our team. As a key member of our branch, you will be responsible for providing exceptional customer service and support.
Key Responsibilities:
- Manage commercial and organizational activities, including scheduling, planning, and ordering supplies.
- Assist with office supplies, after-sales management, and maintenance of customer data in our CRM system.
- Provide active sales support to the branch manager, including technical advice and follow-up on marketing campaigns.
- Independently manage our rental business, delivery, and pickups with customers.
- Assist the technician with equipment repair and maintenance.
Requirements:
- Completed commercial or technical training.
- Several years of experience in administration and sales support, preferably in a technical environment.
- Strong technical skills, interest in technology, and good IT user skills.
- Excellent communication and organizational skills.
- Native Spanish and very good command of English.
About Falch
Falch is a German owner-managed family business with a global presence. We offer a stable and long-term work environment, profit sharing, and additional benefits.
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