IT Services Manager

hace 3 días

Santa Cruz de Tenerife, Santa Cruz de Tenerife, España Jti - Japan Tobacco International A tiempo completo
About the Role

**Job Summary:**

We are seeking an experienced IT Services Manager to lead our on-site IT operations in the Canary Islands. As a key member of our IT team, you will be responsible for managing the implementation and execution of all required global local infrastructure systems, providing end-user computing services, and ensuring the delivery of all services dedicated to support of on-site users.

Key Responsibilities
  • Manage on-site IT operations in the Canary Islands, ensuring the delivery of all services dedicated to support of on-site users and provision of the infrastructure for running JTI business.
  • Implement and execute all required global local infrastructure systems, providing end-user computing services.
  • Manage the selection of qualified external vendors/suppliers as per JTI's Operating Guidelines, policies, and procedures.
  • Deliver required service levels as measured by objective KPIs and dashboards, following the established JTI IT policies and strategic directions.
  • Oversee regional on-site IT operations, ensuring they are effective, efficient, and adhere to the budget for the on-site IT IO and strategic vendors.
  • Track and timely prepare and submit financial plans/budgets for the Canary Islands on-site IT IO.
  • Oversee necessary IT administrative activities for the sub-cluster.
Requirements
  • University Degree in Computer or Technical Science or strong IT background.
  • 5-7+ years of IT management (including people management) with more than 7 years of overall experience in IT discipline.
  • Preferred background employment experience in multinational companies.
  • Good working knowledge of business and related processes in FMCG industry.
  • Advanced English.
  • Adequate knowledge of technology, including Microsoft solutions, local and wide area network, telecommunication, ERP, CRM business process analysis.
  • High level of communication and negotiation skills.
  • Highly effective in a geographically distributed global environment.
  • Culturally aware.
  • Able to prioritize on specific areas within region.
  • Strategic insight and good knowledge of JTI business and related processes such as HR, Legal, Finance, GSC, Leaf, SRA areas, MS.

  • IT Services Manager

    hace 7 días

    Santa Cruz de Tenerife, Santa Cruz de Tenerife, España JTI A tiempo completo

    About the RoleWe are seeking an experienced IT Services Manager to join our team at JTI. As a key member of our IT organization, you will be responsible for managing the implementation and execution of all required global and local infrastructure systems, providing end-user computing services in our region locations.Key ResponsibilitiesManage...

  • IT Services Manager

    hace 6 días

    Santa Cruz de Tenerife, Santa Cruz de Tenerife, España JTI A tiempo completo

    About the RoleWe are seeking an experienced IT Services Manager to join our team at JTI. As a key member of our IT organization, you will be responsible for managing the implementation and execution of all required global and local infrastructure systems, providing end-user computing services in our region locations.Key ResponsibilitiesManage...

  • IT Services Manager

    hace 5 días

    Santa Cruz de Tenerife, Santa Cruz de Tenerife, España JTI A tiempo completo

    About the RoleAs an IT Services Manager at JTI, you will be responsible for managing the on-site IT I&O operations in the Canary Islands. This includes ensuring the delivery of all services dedicated to supporting on-site users and providing the infrastructure for running JTI business.Key ResponsibilitiesManagement of on-site IT I&O operations in the Canary...

  • IT Services Manager

    hace 5 días

    Santa Cruz de Tenerife, Santa Cruz de Tenerife, España JTI A tiempo completo

    About the RoleAs an IT Services Manager at JTI, you will be responsible for managing the on-site IT I&O operations in the Canary Islands. This includes ensuring the delivery of all services dedicated to supporting on-site users and providing the infrastructure for running JTI business.Key ResponsibilitiesManagement of on-site IT I&O operations in the Canary...

  • IT Services Manager

    hace 4 días

    Santa Cruz de Tenerife, Santa Cruz de Tenerife, España Jti A tiempo completo

    Job Summary: We are seeking an experienced IT Services Manager to join our team at JTI. The successful candidate will be responsible for managing the implementation and execution of all required global local infrastructure systems, providing end-user computing services in our region locations.Key Responsibilities:Management of IT operations in our region,...

  • IT Services Manager

    hace 3 días

    Santa Cruz de Tenerife, Santa Cruz de Tenerife, España Jti A tiempo completo

    Job Summary: We are seeking an experienced IT Services Manager to join our team at JTI. The successful candidate will be responsible for managing the implementation and execution of all required global local infrastructure systems, providing end-user computing services in our region locations.Key Responsibilities:Management of IT operations in our region,...

  • IT Services Manager

    hace 2 días

    Santa Cruz de Tenerife, Santa Cruz de Tenerife, España myGwork A tiempo completo

    About myGworkmyGwork is an inclusive employer and a member of the largest global platform for the LGBTQ+ business community.Job SummaryWe are seeking an experienced IT Services Manager to lead our on-site IT operations in the Canary Islands. As a key member of our IT team, you will be responsible for managing the implementation and execution of all required...

  • IT Services Manager

    hace 1 día

    Santa Cruz de Tenerife, Santa Cruz de Tenerife, España myGwork A tiempo completo

    About myGworkmyGwork is an inclusive employer and a member of the largest global platform for the LGBTQ+ business community.Job SummaryWe are seeking an experienced IT Services Manager to lead our on-site IT operations in the Canary Islands. As a key member of our IT team, you will be responsible for managing the implementation and execution of all required...

  • IT Services Manager

    hace 2 días

    Santa Cruz de Tenerife, Santa Cruz de Tenerife, España Jti - Japan Tobacco International A tiempo completo

    About the RoleThis is a key position within the Onsite IT I&O Canary Islands organization, reporting directly to the Cluster Lead. The successful candidate will be responsible for managing the technical infrastructure and end-user computing requirements for market/factory/leaf businesses operations in the Canary Islands.Key ResponsibilitiesManagement of...

  • IT Services Manager

    hace 3 días

    Santa Cruz de Tenerife, Santa Cruz de Tenerife, España Jti - Japan Tobacco International A tiempo completo

    About the RoleThis is a key position within the Onsite IT I&O Canary Islands organization, reporting directly to the Cluster Lead. The successful candidate will be responsible for managing the technical infrastructure and end-user computing requirements for market/factory/leaf businesses operations in the Canary Islands.Key ResponsibilitiesManagement of...

  • IT Services Manager

    hace 5 días

    Santa Cruz de Tenerife, Santa Cruz de Tenerife, España JTI A tiempo completo

    Job SummaryThis position supports the IT Infrastructure and Operations Pillar in identifying the technical infrastructure and end-user computing requirements for business operations by cooperating with Regional, Markets, Factories, and Leaf origins IT Leads to advise on the required systems and solutions.Key ResponsibilitiesManagement of on-site IT I&O...

  • IT Services Manager

    hace 5 días

    Santa Cruz de Tenerife, Santa Cruz de Tenerife, España JTI A tiempo completo

    Job SummaryThis position supports the IT Infrastructure and Operations Pillar in identifying the technical infrastructure and end-user computing requirements for business operations by cooperating with Regional, Markets, Factories, and Leaf origins IT Leads to advise on the required systems and solutions.Key ResponsibilitiesManagement of on-site IT I&O...

  • IT Services Manager

    hace 5 días

    Santa Cruz de Tenerife, Santa Cruz de Tenerife, España JTI - Japan Tobacco International A tiempo completo

    About the RoleThis is a senior leadership position within JTI's Onsite IT I&O organization, responsible for managing the IT infrastructure and operations in the Canary Islands region.Key ResponsibilitiesManage the delivery of IT services to support business operations in the Canary Islands, including technical infrastructure maintenance, end-user support,...

  • IT Services Manager

    hace 5 días

    Santa Cruz de Tenerife, Santa Cruz de Tenerife, España JTI - Japan Tobacco International A tiempo completo

    About the RoleThis is a senior leadership position within JTI's Onsite IT I&O organization, responsible for managing the IT infrastructure and operations in the Canary Islands region.Key ResponsibilitiesManage the delivery of IT services to support business operations in the Canary Islands, including technical infrastructure maintenance, end-user support,...

  • IT Services Manager

    hace 7 días

    Santa Cruz de Tenerife, Santa Cruz de Tenerife, España Mygwork A tiempo completo

    About the Role:This position supports the On-Site IT I&O IBERIA Cluster Lead in identifying technical infrastructure and end-user computing requirements for market/factory/leaf businesses operations by collaborating with Regional, Markets, Factories, and Leaf origins IT Leads to advise the IT Infrastructure and Operations Pillar for required...

  • IT Services Manager

    hace 6 días

    Santa Cruz de Tenerife, Santa Cruz de Tenerife, España Mygwork A tiempo completo

    About the Role:This position supports the On-Site IT I&O IBERIA Cluster Lead in identifying technical infrastructure and end-user computing requirements for market/factory/leaf businesses operations by collaborating with Regional, Markets, Factories, and Leaf origins IT Leads to advise the IT Infrastructure and Operations Pillar for required...

  • Factory Cluster IT Business Solutions Manager

    hace 17 horas

    Santa Cruz de Tenerife, Santa Cruz de Tenerife, España Jti A tiempo completo

    About the RoleWe are seeking an experienced IT Business Solutions Manager to join our team at JTI. As a key member of our Factory Cluster, you will be responsible for formulating the right IT solution strategy for the Factory and Delivery/Deployment Program, in line with our D&IT strategy.Key ResponsibilitiesProactively engage with relevant cluster business...

  • Factory Cluster IT Business Solutions Manager

    hace 20 horas

    Santa Cruz de Tenerife, Santa Cruz de Tenerife, España Jti A tiempo completo

    About the RoleWe are seeking an experienced IT Business Solutions Manager to join our team at JTI. As a key member of our Factory Cluster, you will be responsible for formulating the right IT solution strategy for the Factory and Delivery/Deployment Program, in line with our D&IT strategy.Key ResponsibilitiesProactively engage with relevant cluster business...

  • IT Business Solutions Manager

    hace 5 días

    Santa Cruz de Tenerife, Santa Cruz de Tenerife, España JTI A tiempo completo

    Job Title: IT Business Solutions Manager - Factory Cluster**Job Summary:**We are seeking an experienced IT Business Solutions Manager to join our Factory Cluster team at JTI. As a key member of our IT organization, you will be responsible for formulating the right IT solution strategy for the Factory, as well as driving the selection, design, and delivery of...

  • IT Business Solutions Manager

    hace 5 días

    Santa Cruz de Tenerife, Santa Cruz de Tenerife, España JTI A tiempo completo

    Job Title: IT Business Solutions Manager - Factory Cluster**Job Summary:**We are seeking an experienced IT Business Solutions Manager to join our Factory Cluster team at JTI. As a key member of our IT organization, you will be responsible for formulating the right IT solution strategy for the Factory, as well as driving the selection, design, and delivery of...