IT Business Solutions Manager

hace 5 días

Santa Cruz de Tenerife, Santa Cruz de Tenerife, España JTI A tiempo completo
Job Title: IT Business Solutions Manager - Factory Cluster

**Job Summary:**

We are seeking an experienced IT Business Solutions Manager to join our Factory Cluster team at JTI. As a key member of our IT organization, you will be responsible for formulating the right IT solution strategy for the Factory, as well as driving the selection, design, and delivery of IT solutions to support Factory and Delivery/Deployment Program's growth and transformation objectives.

**Key Responsibilities:**

  • Business Relationship Management:
    • Proactively engage with relevant cluster business stakeholders and Delivery - Deployment Program teammates to gain a solid understanding of related processes and effectively formulate the right solution strategy.
    • Serve as an IT solution consultant to business stakeholders and take the lead in mapping relevant technologies and D&IT services to support business / Delivery - Deployment plan execution.
    • Evaluate the current and anticipated demand for D&IT solutions and services vis-a-vis business and D&IT priorities, D&IT resource capacity and capabilities, and support the IT Lead in the overall demand management and business stakeholder management.
    • Provide effective communication to relevant parties.
  • Cluster and Programs Participation:
    • Business solution-related demands analysis for home location / cluster.
    • Project and Change Management for local applications / assistance with global projects delivery for Factory / Cluster scope.
    • Business Application maintenance and support for local applications / local instances of global Applications.
    • IT SPOC for local / cluster GSC departments.
    • Vendor management, Security, Business Continuity, Compliance & Governance in home location.
    • Specialize in at least one global Solution-Delivery or Must-Do Deployment Program.
    • Implementation of strategic Must-Do's across GSC factories.
    • Delivery of expert services (D&A, UX, GSC specific solutions) among all GSC factories.
    • Collaborate with BTS team to ensure key Global GSC IT Solution are maintained and supported properly for stable service.
    • Realization of synergies and definition of applicable program standards for Factory IT.
  • Project Management:
    • Provide project-related inputs to complete Factory / Delivery - Deployment Program's TDT/ASP/LE/OL submissions.
    • Ownership of project budget and execution during solution implementation.
    • Design and Delivery of scalable / global program solutions across factories in collaboration with respective BTS and other D&IT teams.
    • Drive the evaluation of existing solutions and, where feasible, recommend scale-out of solutions in order to optimize expected benefits and total cost of ownership.
    • Support the evaluation and selection of qualified 3rd-party IT suppliers to support solution design and delivery.
    • Build strong partnership and ensure timely solution delivery, adherence to JTI quality standards, and fulfillment of agreed-upon project commitments and contractual obligations.
  • People Leadership:
    • Based on the initiative and where required by line manager, lead the IT Business Solutions team members (where exist) ensuring that they are well-equipped to deliver high-quality performance, and provides development opportunities to enhance their overall capabilities.
    • Give support to line manager in driving talent management initiatives.
    • Ensure compliance with HR policies and procedures.
    • Responsible for managing 3rd-party project resources and ensuring that they adhere to relevant JTI policies and procedures.
  • Other: Security, Business Continuity, Compliance & Governance:
    • Actively support the IT Lead in securing early IT involvement in technology-related initiatives, and ensuring alignment with Corporate IT standards, policies and procedures and applicable J-Sox and IT risk controls, in order to reduce technology risk.
    • Provide change management governance and ensure that subsequent solution change requests are backed by a solid business case, preserve solution integrity, and are in line with the underlying solution architecture.
    • Ensure transparency and visibility of system-related changes and decisions.
    • Ensure that BAP/Memo submission and PR/PO/invoicing are in line with Operating Guidelines and PPO policies and procedures.
    • Review supplier performance evaluation, to serve as valuable input into subsequent contractual review and negotiation.

**Requirements:**

  • University Degree or equivalent qualifications in Computer studies
  • 3+ years' experience in the IT discipline with 1+ of those years in IT Management of Business Solutions teams (including people management)
  • Preferred background of employment experience in multinational companies
  • Good working knowledge of business and related processes in FMCG industry
  • Excellent English (both written and verbal) and fluent Spanish
  • Experience in Supply Chain related applications / solutions
  • Experience in new technologies catering for D&A, UX, Power Platform
  • Business process and requirements analysis
  • Solutions design and related architecture, including but not limited to application design methodology (agile/waterfall), interface design, capacity planning, scalability

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