Factory Cluster IT Business Solutions Manager

hace 20 horas

Santa Cruz de Tenerife, Santa Cruz de Tenerife, España Jti A tiempo completo
About the Role

We are seeking an experienced IT Business Solutions Manager to join our team at JTI. As a key member of our Factory Cluster, you will be responsible for formulating the right IT solution strategy for the Factory and Delivery/Deployment Program, in line with our D&IT strategy.

Key Responsibilities
  • Proactively engage with relevant cluster business stakeholders and Delivery/Deployment Program teammates to gain a solid understanding of related processes and formulate the right solution strategy.
  • Serve as an IT solution consultant to business stakeholders and take the lead in mapping relevant technologies and D&IT services to support business/Delivery-Deployment plan execution.
  • Evaluate the current and anticipated demand for D&IT solutions and services vis-a-vis business and D&IT priorities, D&IT resource capacity and capabilities, and support the IT Lead in the overall demand management and business stakeholder management.
  • Provide effective communication to relevant parties.
  • Business solution-related demands analysis for home location/cluster.
  • Project and Change Management for local applications/assistance with global projects delivery for Factory/Cluster scope.
  • Business Application maintenance and support for local applications/local instances of global Applications.
  • IT SPOC for local/cluster GSC departments.
  • Vendor management, Security, Business Continuity, Compliance & Governance in home location.
  • Specialize in at least one global Solution-Delivery or Must-Do Deployment Program.
  • Implementation of strategic Must-Do's across GSC factories.
  • Delivery of expert services (D&A, UX, GSC specific solutions) among all GSC factories.
  • Collaborate with BTS team to ensure key Global GSC IT Solution are maintained and supported properly for stable service.
  • Realization of synergies and definition of applicable program standards for Factory IT.
  • Project Management: Provide project-related inputs to complete Factory/Delivery-Deployment Program's TDT/ASP/LE/OL submissions.
  • Ownership of project budget and execution during solution implementation.
  • Design and Delivery of scalable/global program solutions across factories in collaboration with respective BTS and other D&IT teams.
  • Drive the evaluation of existing solutions and, where feasible, recommend scale-out of solutions in order to optimize expected benefits and total cost of ownership.
  • Support the evaluation and selection of qualified 3rd-party IT suppliers to support solution design and delivery.
  • Build strong partnership and ensure timely solution delivery, adherence to JTI quality standards, and fulfillment of agreed-upon project commitments and contractual obligations.
  • People Leadership: Based on the initiative and where required by line manager, lead the IT Business Solutions team members (where exist) ensuring that they are well-equipped to deliver high-quality performance, and provides development opportunities to enhance their overall capabilities.
  • Give support to line manager in driving talent management initiatives.
  • Ensure compliance with HR policies and procedures.
  • Responsible for managing 3rd-party project resources and ensuring that they adhere to relevant JTI policies and procedures.
  • Security, Business Continuity, Compliance & Governance: Actively support the IT Lead in securing early IT involvement in technology-related initiatives, and ensuring alignment with Corporate IT standards, policies and procedures and applicable J-Sox and IT risk controls, in order to reduce technology risk.
  • Provide change management governance and ensure that subsequent solution change requests are backed by a solid business case, preserve solution integrity, and are in line with the underlying solution architecture.
  • Ensure transparency and visibility of system-related changes and decisions.
  • Ensure that BAP/Memo submission and PR/PO/invoicing are in line with Operating Guidelines and PPO policies and procedures.
  • Review supplier performance evaluation, to serve as valuable input into subsequent contractual review and negotiation.

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