Chat Support Specialist for Fintech

hace 3 días

Valencia, Valencia, España Blu Selection A tiempo completo
Join Our Team as a Chat Support Specialist

We are seeking a highly skilled and customer-focused Chat Support Specialist to join our team at Blu Selection in Valencia, Spain. As a key member of our customer support team, you will be responsible for providing exceptional support to our customers through various communication channels.

Key Responsibilities:
  • Provide timely and effective support to customers through chat, email, and phone calls
  • Collaborate with colleagues to improve customer experience and resolve issues
  • Troubleshoot and resolve customer queries in a timely and professional manner
  • Flag and escalate customer queries as necessary
Requirements:
  • Proficiency in the Dutch language at a native speaking level and a C1 level in English
  • Excellent communication and problem-solving skills
  • Ability to work in a fast-paced environment and prioritize tasks effectively
What We Offer:
  • A competitive salary of 1600 gross
  • Spanish classes and language support
  • Great Friday evening drinks and social events
  • Free lunch and breakfast at the office
  • An international working environment with 20+ nationalities

We are a small company with a tight-knit team, and we value our employees' contributions and well-being. If you are a motivated and customer-focused individual looking for a new challenge, we encourage you to apply for this exciting opportunity.

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