Technical Support Specialist for Fintech Industry

hace 3 días

Valencia, Valencia, España Blu Selection A tiempo completo
Join Our Team as a Technical Support Specialist for Fintech Industry

We are seeking a highly skilled and motivated Technical Support Specialist to join our team in Valencia, Spain. As a Technical Support Specialist, you will be responsible for providing exceptional customer support to our clients in the fintech industry.

Key Responsibilities:
  • Provide technical support to customers via chat, email, and phone calls
  • Work closely with colleagues to improve customer experience
  • Troubleshoot and resolve customer queries in a timely and efficient manner
  • Flag and escalate customer queries as necessary
  • Develop and implement solutions to improve customer satisfaction
Requirements:
  • Proficiency in Dutch language at a native speaking level and C1 level in English
  • Excellent communication and problem-solving skills
  • Ability to work in a fast-paced environment
  • Proactive and solution-oriented mindset
What We Offer:
  • Competitive salary of 1600 gross
  • Spanish classes
  • Great Friday evening drinks
  • Fitness bootcamps
  • Mindfulness classes
  • Free lunch and breakfast
  • International working environment

We are a small company with a tight-knit team, and we value our employees' contributions. If you are a motivated and skilled individual who is passionate about providing exceptional customer support, we encourage you to apply for this exciting opportunity.

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