Chat Support Specialist for Fintech Industry

hace 3 días


Valencia, Valencia, España Blu Selection A tiempo completo
Join Our Team as a Chat Support Specialist for Fintech Industry

We are seeking a highly skilled and motivated Chat Support Specialist to join our team in Valencia, Spain. As a Chat Support Specialist, you will be responsible for providing exceptional customer support to our clients in the fintech industry.

Key Responsibilities:
  • Provide timely and effective support to customers through chat, email, and phone calls.
  • Brainstorm with colleagues to improve the customer experience and resolve issues efficiently.
  • Troubleshoot and resolve customer queries and concerns in a professional and courteous manner.
  • Flag and escalate customer queries as necessary and provide suitable solutions.
Requirements:
  • Proficiency in the Dutch language at a native speaking level and a C1 level in the English language.
  • Competency in using computers and software applications.
  • Excellent communication and problem-solving skills.
  • Proactive and solution-oriented approach to customer support.
What We Offer:
  • A competitive salary of 1600 gross.
  • Spanish classes to improve your language skills.
  • A dynamic and international working environment with 20+ nationalities.
  • A small company culture with a flat hierarchy and opportunities for growth and development.

We are an equal opportunities employer and welcome applications from diverse candidates. If you are passionate about customer support and have a strong desire to learn and grow, we encourage you to apply for this exciting opportunity.



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