Veeva CRM Architect

hace 4 horas

Madrid, Madrid, España Mygwork A tiempo completo
About the Role

This is an exciting opportunity to join Novartis, a company that values diversity and inclusion, as a CRM Solution Architect. As a key member of the team, you will be responsible for designing and implementing CRM solutions that meet the needs of over 50,000 users globally.

Your extensive knowledge of CRM solutions, particularly in the pharmaceutical industry, will be crucial in shaping our current and future CRM solutions. You will need to balance the use of out-of-the-box solutions with custom development and country-specific configurations to ensure seamless integration and effective use.

Key Responsibilities
  • Define the high-level architecture and detailed solution design of our CRM applications using your expertise in CRM applications, Salesforce Platform, and Veeva CRM suite.
  • Coach and guide technical design experts and developers on their daily activities, serving as the main technical point of contact for CRM solutions.
  • Design and implement processes to build harmonized global solutions that can be deployed in multiple Salesforce environments, defining core application rules and best practices.
  • Stay up-to-date with new technologies and trends, ensuring that the company gets the right value from current and new solutions.
  • Liaise with partners, including software vendors, system integrators, and service providers, to bring continuous and disruptive innovations to the table.
  • Evaluate different data integration patterns and propose the right solutions for each case.
Requirements
  • 7+ years of experience designing and implementing Veeva-based solutions in a multi-country/multi-org environment.
  • Hands-on experience as a main solution design/architecture role for CRM implementations.
  • Extensive experience with GDO/CORE models for CRM applications, Salesforce metadata API or SFDX based deployments, Salesforce metadata packaging, and deployment troubleshooting.
  • Configuring and customizing Veeva CRM software package in Salesforce environments.
  • Broad knowledge of the Veeva CRM data model and solution areas, including MCCP, DCRs, Product Metrics, Consent Management, Approved Email, Event Management, and other modules.
  • Understanding of other Veeva solutions, such as Vault (Promomats/Medcomms) and Align.
  • Very good communication and problem-solving skills, with experience working in agile methodology.
  • Strong understanding of related technologies, including SQL, SOQL, REST, SOAP, HTML5, JavaScript, and experience with Product Development Lifecycle and DevOps tools like Azure DevOps, GIT, Jenkins, and JIRA.

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