Technical Support Coordinator

hace 3 días

Madrid, Madrid, España Voltalia A tiempo completo
Main Responsibilities

As a Technical Support Coordinator at Voltalia, you will be responsible for providing technical support to our customers and sales team. Your main missions will include:

  • Technical support to Pre-Sales (pre-design mainly for Residential and Commercial – R&C).
  • Technical support for customers (PV plant commissioning, monitoring, debugging, etc.).
  • Training to Customers and Installers on the catalog equipment (presential and online).
  • Internal trainings to our sales team.
  • Development of alternative solutions for our clients within our portfolio.
  • Industry advances knowledge and follow up of the PV industry developments.
  • Excellent knowledge of the Spanish Regulations regarding PV and renewable energy. Another country/es could be an asset.
  • Product compliance and certifications knowledge for the respective country(ies).
  • After-sales support to Customers and Coordination with Manufacturer's Technical Support.
  • Carrying out analyzes and sizing / layout calculations.
  • Drafting of interventions and audit reports.
HSE, Quality and Compliance

Manage the business and stakeholders accordingly with the best practice in the industry and accordingly with Voltalia compliance and policy.

Requirements

We are looking for a candidate with:

  • Fluent in Spanish, Conversational English.
  • FP Degree, Professional Trainings (no university degree required although could be and asset).
  • 1-2 years of experience in PV Design (PV Syst, AutoCAD, PV-Sol or similar tools for PV design).
  • 1-2 years of experience in PV Installation (Residential and Commercial projects), especially in terms of commissioning and set up of installations.
  • Good knowledge of Spanish regulations applicable for PV Installations, all mandatory certifications in compliance with the regulation in place.
Key Skills

We are looking for a candidate with:

  • Organized and Team player.
  • Emphatic with colleagues, suppliers and excel with customers.
  • Excellent communication with end customers (Retail) and Installers (wholesale).

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