Sales Support Coordinator

hace 1 día


Madrid, Madrid, España Johnson Controls, Inc. A tiempo completo
Job Title: Sales Support Coordinator

We are seeking a highly qualified Sales Support Coordinator to join our team at Johnson Controls, Inc. In this position, you will play a critical role in providing valuable support to our EMEA Channel Sales representatives and effectively responding to customer and prospect queries.

Key Responsibilities:
  • Manage correspondence between the sales team and their clients
  • Provide troubleshooting assistance for customer orders, account statuses, and relevant problems
  • Order booking validation tasks: ensuring order details match T&C, and validating all information (DOA, etc.)

Requirements:

  • Extensive experience in channel sales and customer service
  • Deep understanding of best practices in channel sales and customer service
  • Ability to analyze and interpret sales metrics
  • Strong teamwork and interpersonal skills

What We Offer:

  • Contribute to the development and maintenance of positive customer relationships
  • Ensure the smooth operation of our sales team

About Us:

Johnson Controls, Inc. is a leading global provider of building efficiency solutions. We are committed to delivering innovative solutions that improve the comfort, safety, and efficiency of buildings.


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