French Customer Support Specialist

hace 7 días

Barcelona, Barcelona, España KultureTalent - Global Talent A tiempo completo
Customer Support Specialist - French

KultureTalent - Global Talent is seeking a highly skilled and multilingual Customer Support Specialist to join our team in Barcelona. As a key member of our customer support team, you will be responsible for providing exceptional customer service to our clients in French.

Key Responsibilities:

  • Provide technical support to customers via phone, chat, and email in French
  • Track and resolve customer cases in a timely and efficient manner
  • Collaborate with internal teams to ensure customer satisfaction and resolve complex issues
  • Stay up-to-date with the latest technology trends and products to provide expert support
  • Develop and maintain strong relationships with customers to ensure loyalty and retention

Requirements:

  • Fluency in French (minimum C1) and advanced English knowledge
  • 1+ year of customer support experience in a similar role
  • Strong technical skills and ability to learn new technologies quickly
  • Excellent communication and problem-solving skills
  • Ability to work in a fast-paced environment and prioritize tasks effectively

What We Offer:

  • Competitive salary and benefits package
  • Opportunity to work with a dynamic and growing company
  • Professional development and training opportunities
  • Relocation package for international candidates

How to Apply:

Please submit your resume and a cover letter in French to [insert contact information]. We look forward to hearing from you

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