Front Office Supervisor

hace 3 días


Barcelona, Barcelona, España Melia Hotels International A tiempo completo
Desarrolla tu carrera en Meliá Hotels International

En Meliá Hotels International, buscamos personas apasionadas y motivadas para unirse a nuestro equipo de Front Office. Como Front Office Agent, serás responsable de la gestión y control del departamento, supervisando y asegurando el cumplimiento de los estándares de Meliá. Maximizarás las ventas y potenciarás el programa de Upselling, gestionarás y liderarás al equipo de Front Office y realizarás un seguimiento continuo para asegurar el bienestar del cliente durante su estancia y superar sus expectativas.

Requisitos
  • Experiencia mínima de 3 años en posición similar
  • Inglés nivel alto, valorable otros idiomas como el Alemán
  • Conocimiento de Opera Cloud u Opera
  • Alta capacidad de implantación de nuevas tecnologías y destreza para la digitalización del departamento
  • Amplio conocimiento en los procesos operativos "back office"
  • Alta orientación al cliente y trabajo en equipo

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