Senior NGS Technical Specialist

hace 7 días


Madrid, Madrid, España Thermo Fisher Scientific A tiempo completo
Technical Applications Scientist II - Clinical Sequencing

Thermo Fisher Scientific is the world leader in serving science, with a mission to enable our customers to make the world healthier, cleaner, and safer. As a Technical Applications Scientist II, you will play a critical role in providing pre- and post-sales technical support for our sequencing portfolio, particularly Ion Torrent Next Generation Sequencing instrumentation and Oncomine and AmpliSeq applications, software, and analysis.

Key Responsibilities:
  • Provide technical support for NGS products and workflows by answering customer technical inquiries via telephone, email, or web form.
  • Collaborate with various experts within our organization to address technical issues or problems when warranted.
  • Work with Clinical Application Scientists and Field Application Scientists to ensure effective support for Ion and Oncomine Assays.
  • Accurately record pertinent information from customer contacts in our Customer Relationship Management system and assist in the development of continuous improvement.
  • Participate in frequent training on products and continuing education on our new applications and technologies.

What We Offer: A dynamic and innovative work environment, opportunities for professional growth and development, and a chance to make a meaningful impact in the scientific community.

Location: This is a hybrid position requiring 2 days onsite in one of our locations. No relocation assistance will be provided.



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