Senior NGS Technical Specialist
hace 7 días
Thermo Fisher Scientific is the world leader in serving science, with a mission to enable our customers to make the world healthier, cleaner, and safer. As a Technical Applications Scientist II, you will play a critical role in providing pre- and post-sales technical support for our sequencing portfolio, particularly Ion Torrent Next Generation Sequencing instrumentation and Oncomine and AmpliSeq applications, software, and analysis.
Key Responsibilities:- Provide technical support for NGS products and workflows by answering customer technical inquiries via telephone, email, or web form.
- Collaborate with various experts within our organization to address technical issues or problems when warranted.
- Work with Clinical Application Scientists and Field Application Scientists to ensure effective support for Ion and Oncomine Assays.
- Accurately record pertinent information from customer contacts in our Customer Relationship Management system and assist in the development of continuous improvement.
- Participate in frequent training on products and continuing education on our new applications and technologies.
What We Offer: A dynamic and innovative work environment, opportunities for professional growth and development, and a chance to make a meaningful impact in the scientific community.
Location: This is a hybrid position requiring 2 days onsite in one of our locations. No relocation assistance will be provided.
-
Technical Application Scientist II
hace 2 semanas
Madrid Centro, Madrid, España Mygwork A tiempo completoAbout the RoleThis is a unique opportunity to join Thermo Fisher Scientific, a leading global biotechnology company, as a Technical Application Scientist II - Clinical NGS Specialist. As a key member of the Life Sciences Solutions Group, you will play a critical role in providing technical support and expertise to customers and field personnel.Key...
-
Technical Application Scientist II
hace 2 semanas
Madrid Centro, Madrid, España Mygwork A tiempo completoAbout the RoleThis is a unique opportunity to join Thermo Fisher Scientific, a leading global biotechnology company, as a Technical Application Scientist II - Clinical NGS Specialist. As a key member of the Life Sciences Solutions Group, you will play a critical role in providing technical support and expertise to customers and field personnel.Key...
-
Technical Application Scientist II, Clinical NGS Specialist
hace 2 semanas
Madrid, Madrid, España Thermo Fisher Scientific A tiempo completoJob SummaryThermo Fisher Scientific is seeking a highly skilled Technical Application Scientist II to provide technical support for our Next Generation Sequencing (NGS) portfolio, particularly Ion Torrent and Oncomine Assays. The successful candidate will work closely with customers, field personnel, and internal teams to ensure effective support and...
-
Technical Application Scientist II, Clinical NGS Specialist
hace 2 semanas
Madrid, Madrid, España Thermo Fisher Scientific A tiempo completoJob SummaryThermo Fisher Scientific is seeking a highly skilled Technical Application Scientist II to provide technical support for our Next Generation Sequencing (NGS) portfolio, particularly Ion Torrent and Oncomine Assays. The successful candidate will work closely with customers, field personnel, and internal teams to ensure effective support and...
-
Technical Support Specialist
hace 2 semanas
Madrid, Madrid, España Technical Concept GmbH A tiempo completoAbout the RoleWe are seeking a highly skilled Technical Support Specialist to join our team at Technical Concept GmbH. As a Technical Support Specialist, you will be responsible for providing expert technical support to our customers, troubleshooting and resolving complex software issues, and collaborating with our engineering team to provide solutions.Key...
-
Technical Support Specialist
hace 2 semanas
Madrid, Madrid, España Technical Concept GmbH A tiempo completoAbout the RoleWe are seeking a highly skilled Technical Support Specialist to join our team at Technical Concept GmbH. As a Technical Support Specialist, you will be responsible for providing expert technical support to our customers, troubleshooting and resolving complex software issues, and collaborating with our engineering team to provide solutions.Key...
-
Senior Technical Support Specialist
hace 2 semanas
Madrid, Madrid, España Sas A tiempo completoAbout the RoleThe Global Risk Technical Support team at SAS is seeking a highly skilled Senior Technical Support Specialist to provide expert technical support for enterprise-class SAS business software applications and/or solutions. As a key member of our team, you will be responsible for delivering exceptional customer support, troubleshooting complex...
-
Senior Technical Support Specialist
hace 2 semanas
Madrid, Madrid, España Sas A tiempo completoAbout the RoleThe Global Risk Technical Support team at SAS is seeking a highly skilled Senior Technical Support Specialist to provide expert technical support for enterprise-class SAS business software applications and/or solutions. As a key member of our team, you will be responsible for delivering exceptional customer support, troubleshooting complex...
-
Senior Scientific Applications Specialist
hace 2 semanas
Madrid, Madrid, España Mygwork A tiempo completoJob DescriptionCompany OverviewThermo Fisher Scientific Inc. is a leading global biotechnology company that enables our customers to make the world healthier, cleaner, and safer. With a strong presence in the life sciences market, we empower our teams to put science into meaningful action and give our R&D colleagues the autonomy, resources, and tools they...
-
Senior Scientific Applications Specialist
hace 2 semanas
Madrid, Madrid, España Mygwork A tiempo completoJob DescriptionCompany OverviewThermo Fisher Scientific Inc. is a leading global biotechnology company that enables our customers to make the world healthier, cleaner, and safer. With a strong presence in the life sciences market, we empower our teams to put science into meaningful action and give our R&D colleagues the autonomy, resources, and tools they...
-
Technical Service Specialist
hace 2 semanas
Madrid, Madrid, España Thermo Fisher Scientific A tiempo completoAbout the RoleWe are seeking a highly skilled Technical Service Engineer to join our team at Thermo Fisher Scientific. As a Technical Service Engineer, you will play a crucial role in assisting our customers in solving their technical issues related to Genetic System platforms such as NGS and CE.Key ResponsibilitiesProvide first-line contact with customers...
-
Technical Service Specialist
hace 2 semanas
Madrid, Madrid, España Thermo Fisher Scientific A tiempo completoAbout the RoleWe are seeking a highly skilled Technical Service Engineer to join our team at Thermo Fisher Scientific. As a Technical Service Engineer, you will play a crucial role in assisting our customers in solving their technical issues related to Genetic System platforms such as NGS and CE.Key ResponsibilitiesProvide first-line contact with customers...
-
Technical Service Specialist
hace 2 semanas
Madrid, Madrid, España Mygwork A tiempo completoJob SummaryThis role is with Mygwork, an inclusive employer and a member of the LGBTQ+ business community. As a Technical Service Engineer, you will play a crucial role in assisting our customers in solving their technical issues.Key ResponsibilitiesFirst-line contact with customers to remote diagnose runs, instrument hardware, software, and computer-related...
-
Technical Service Specialist
hace 2 semanas
Madrid, Madrid, España Mygwork A tiempo completoJob SummaryThis role is with Mygwork, an inclusive employer and a member of the LGBTQ+ business community. As a Technical Service Engineer, you will play a crucial role in assisting our customers in solving their technical issues.Key ResponsibilitiesFirst-line contact with customers to remote diagnose runs, instrument hardware, software, and computer-related...
-
Technical Service Specialist
hace 2 semanas
Madrid, Madrid, España Thermo Fisher Scientific A tiempo completo**Job Summary**As a Technical Service Engineer at Thermo Fisher Scientific, you will play a crucial role in assisting our customers in solving their technical issues related to Genetic System platforms such as Next-Generation Sequencing (NGS) and Capillary Electrophoresis (CE).**Key Responsibilities:**Provide first-line contact with customers to remote...
-
Technical Service Specialist
hace 2 semanas
Madrid, Madrid, España Thermo Fisher Scientific A tiempo completo**Job Summary**As a Technical Service Engineer at Thermo Fisher Scientific, you will play a crucial role in assisting our customers in solving their technical issues related to Genetic System platforms such as Next-Generation Sequencing (NGS) and Capillary Electrophoresis (CE).**Key Responsibilities:**Provide first-line contact with customers to remote...
-
Technical Service Specialist
hace 2 semanas
Madrid, Madrid, España Thermo Fisher Scientific A tiempo completoJob SummaryWe are seeking a highly skilled Technical Service Engineer to join our team at Thermo Fisher Scientific. As a key member of our Global Service & Support organization, you will play a critical role in delivering exceptional customer support and ensuring the success of our customers.Key ResponsibilitiesProvide first-line technical support to...
-
Technical Service Specialist
hace 2 semanas
Madrid, Madrid, España Thermo Fisher Scientific A tiempo completoJob SummaryWe are seeking a highly skilled Technical Service Engineer to join our team at Thermo Fisher Scientific. As a key member of our Global Service & Support organization, you will play a critical role in delivering exceptional customer support and ensuring the success of our customers.Key ResponsibilitiesProvide first-line technical support to...
-
Senior Technical Support Specialist
hace 2 semanas
Madrid, Madrid, España Palo Alto Networks A tiempo completo**Company Overview**Palo Alto Networks is a leading cybersecurity company that aims to protect our digital way of life. Our mission is to be the cybersecurity partner of choice, and we're committed to making the world a safer and more secure place.**Our Approach to Work**We prioritize personalization and choice in our people programs, recognizing that each...
-
Senior Technical Support Specialist
hace 2 semanas
Madrid, Madrid, España Palo Alto Networks A tiempo completo**Company Overview**Palo Alto Networks is a leading cybersecurity company that aims to protect our digital way of life. Our mission is to be the cybersecurity partner of choice, and we're committed to making the world a safer and more secure place.**Our Approach to Work**We prioritize personalization and choice in our people programs, recognizing that each...