Junior IT Support Specialist

hace 3 semanas


Alcobendas, Madrid, España Euronet Eft Segment A tiempo completo

Key Responsibilities:

• Administering users and their corporate IT equipment and associated software

• Providing support in-person and remotely

• Troubleshooting and resolving user issues

• Implementing user change requests

• Handling support tickets, logged by users, in a timely manner

• Identifying and tracking end user hardware and software needs

• Recommending IT solutions that meet business needs

• Performing advanced hardware and software installation, configuration and deployment

• Maintaining hardware/software inventories

• Collaborating with other IT Teams to troubleshoot and resolve technical issues

• Collaboration with external vendors

Requirements:

• Bachelor's degree in computer science, Information Technologies or a related field

• Good knowledge and hands-on experience with Microsoft's technology

• Windows 10/11, O365, Intune, Active Directory

• Good organisational skills and ability to prioritise tasks

• Basic knowledge of Windows servers, networking, and security

• Analytical and problem-solving skills

• Ease of learning new technologies

• Very good English skills (both spoken and written)

• Ability to communicate at all levels

We Offer:

• Participation in interesting projects

• Stable employment

• Work in dynamic international environment

• Opportunities to develop and improve skills

• Benefits

• Private medical care

• Sport card

• Life insurance


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