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IT Support Specialist
hace 2 meses
About Skydweller S.L.
Skydweller S.L. is a pioneering aerospace company pushing the boundaries of innovation in solar-powered aircraft solutions. Our mission is to develop cutting-edge technology that enables perpetual flight with heavy payload capacity, revolutionizing the industry with our unique approach.
Job Summary
We are seeking a highly skilled IT Support Specialist to join our team. As a key member of our IT department, you will provide technical assistance, incident resolution, and network troubleshooting to ensure seamless operations. Your expertise in Windows server administration, Office365, Active Directory, and virtual environments will be instrumental in maintaining our enterprise assets.
Key Responsibilities
- Provide Level 2 technical support, escalating to Level 1 and Level 3 as needed
- Diagnose and resolve network issues, ensuring minimal downtime
- Administer Office365, Active Directory, and Windows Server (2019/2022)
- Manage virtual environments and endpoint support
- Collaborate with the team to provide assistance, solutions, and troubleshooting
Requirements
- 5+ years of experience in a professional IT environment
- Bachelor's Degree in Computer Science, Information Systems, Engineering, Business, or technical discipline
- Expertise in Microsoft products, including O365, Exchange Online, SharePoint, Windows Server, Azure Active Directory, and Windows 10 environment
- Proficiency in virtualization (VMWare) and cloud environments (Microsoft Cloud/Azure)
- Ability to thrive in an ambiguous and fast-paced IT environment with a positive attitude
Preferred Qualifications
- Familiarity with SharePoint development
- Experience with Atlassian Jira and Confluence
- Proficiency in Active Directory Group Policy Management and Windows PowerShell scripting
- Experience with network administration, including troubleshooting switches, routers, firewalls, and network security
Company Benefits
- Health insurance: We offer comprehensive health insurance to all FTEs
- Paid time off: This includes vacation time, sick leave, and personal days
- Flexible schedules: We offer flexible schedules to help employees achieve a better work-life balance
- Professional development opportunities: We offer training, educational opportunities, or tuition reimbursement programs to help employees develop their skills and advance their careers