Contract Support Specialist

hace 4 semanas


Alcobendas, Madrid, España Cbre A tiempo completo
Job Summary

As a Contract Support Coord, you will provide technical assistance and support to users for basic issues related to various software applications, ensuring timely and efficient resolution of incidents.

Key Responsibilities
  • Respond to requests for assistance with accounting software packages used by Client Accounting services and Real Estate Management teams.
  • Document issues, resolution, or other actions using an incident management system.
  • Resolve requests for basic software support and escalate requests requiring greater expertise.
  • Perform security and data reviews to ensure compliance with established policies and procedures.
  • Support client and internal projects as directed by supervisor.
  • Provide input into process improvement efforts based on client incidents.
Requirements
  • Accreditation or degree from a two-year program with emphasis in accounting or finance required, plus a minimum of one year accounting or finance experience.
  • Strong written and verbal communication skills, with ability to provide efficient, timely, reliable, and courteous service to customers.
  • Ability to effectively present information and convey system and accounting issues to non-system users.
Preferred Qualifications
  • Degree from a four-year college or university program with an emphasis in accounting, finance, or related field.


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