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Head of Digital Marketplace
hace 2 meses
ZF Friedrichshafen AG is a global technology company supplying systems for passenger cars, commercial vehicles, and industrial technology, enabling the next generation of mobility.
We are seeking a highly skilled and experienced professional to lead our global 'Universal Marketplace' organization, driving strategic business goals, influencing purchasing decisions, and growing our registered workshop customer base.
Key Responsibilities- Lead the global 'Universal Marketplace' organization, developing and executing a business plan and strategy to position ZF as an orchestrator of workshop digitalization and commerce.
- Build, manage, and refine the global 'Universal Marketplace' business unit, with a focus on clear USP, full-coverage listings, CX-optimized, and AI-driven digital products.
- Monitor and improve business and financial performance of Marketplace, internationalize and scale Marketplace across several regions and countries, and initiate and drive key business and marketplace improvement initiatives.
- Represent the universal marketplace in the public domain and within the ZF Group.
- Plan and forecast Marketplace performance based on advanced analytics and results monitoring.
- Build, coach, grow, retain, and inspire an agile, diverse, and high-performing Universal Marketplace team, leading by operating with a growth and team-first mindset.
- University degree, ideally MBA, or a similar degree, or extensive experience in similar roles.
- Strong leadership skills and proven experience in leading large teams to high performance in new and digital markets, with a proven track record of managing ventures and M&A's.
- Expert knowledge and thought leadership in digital marketplace and e-Commerce.
- Customer-centric attitude based on outside-in perspective and strong knowledge of the automotive market, especially workshop aftermarket.
- Highly analytical combined with an entrepreneurial mindset and the ability to build data-informed business strategies with a clear sense of purpose, execution, and delivery.
- Knowledge of the Automotive Aftermarket and network in the Aftermarket would be a plus.
- High influencing and impacting skills and the ability to manage a global organization, with strong change management skills and a focus on leading disruption and managing required organizational transformation and talent development.
- The ability to set clear and challenging goals while committing the organization to improved performance, being accountable, tenacious, and relentless about driving results.
- Comfortable with ambiguity and uncertainty, with the ability to adapt nimbly, lead others, communicate clearly, and create solutions through complex situations.
