Head of Marketplace
hace 2 semanas
We are seeking a highly skilled and experienced professional to lead our global marketplace organization as Head of Marketplace. This is a unique opportunity to drive strategic business goals, influence purchasing decisions, and grow our registered workshop customer base.
Key Responsibilities- Lead the global 'Universal Marketplace' organization with a focus on supporting strategic business goals and influencing purchasing decisions at the interface between workshop and distribution level.
- Develop, execute, and improve the business plan and strategy with a focus on positioning ZF as the orchestrator of workshop digitalization and workshop commerce.
- Build, manage, and refine the global 'Universal Marketplace' business unit as a pioneer with a clear USP, full-coverage listings, CX-optimized, and AI-driven digital product.
- Monitor and improve business and financial performance of Marketplace, internationalize and scale Marketplace across several regions and countries, and initiate and drive key business and marketplace improvement initiatives.
- Represent the universal marketplace in the public domain and within the ZF Group.
- Plan and forecast Marketplace performance based on advanced analytics and results monitoring.
- Build, coach, grow, retain, and inspire an agile, diverse, and high-performing Universal Marketplace team.
- University degree, ideally MBA, a similar degree, or extensive experience in similar roles.
- Very strong leadership skills and proven experience in leading large teams to high performance in new and digital markets.
- Proven track record of managing ventures and M&As.
- Very strong experience, expert knowledge, and thought leadership in digital marketplace and e-commerce.
- Customer-centric attitude based on outside-in perspective and strong knowledge of the automotive market, especially workshop aftermarket.
- Highly analytical combined with an entrepreneurial mindset and the ability to build data-informed business strategies with a clear sense of purpose, execution, and delivery.
- Knowledge of the Automotive Aftermarket and network in the Aftermarket would be a plus.
- High influencing and impacting skills and the ability to manage a global organization.
- Change agent with strong change management skills with a focus on leading disruption and managing required organizational transformation as well as talent developments.
- The ability to set clear and challenging goals while committing the organization to improved performance; accountable, tenacious, and relentless about driving results.
- Comfortable with ambiguity and uncertainty; the ability to adapt nimbly, lead others, communicate clearly, and create solutions through complex situations.
At ZF, we continuously strive to build and maintain a culture where inclusiveness is lived and diversity is valued. We actively seek ways to remove barriers so that all our employees can rise to their full potential. We aim to embed this vision in our legacy through how we operate and build our products as we shape the future of mobility.
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