Head of Marketplace
hace 2 semanas
About the Role
We are seeking a highly skilled and experienced professional to lead our global 'Universal Marketplace' organization as Head of Marketplace. This is a key role within our Aftermarket Division, responsible for driving strategic business goals, influencing purchasing decisions, and growing our registered workshop customer base.
Key Responsibilities
- Lead the global 'Universal Marketplace' organization, developing and executing a business plan to position ZF as an orchestrator of workshop digitalization and commerce.
- Build, manage, and refine the global 'Universal Marketplace' business unit, with a focus on clear USP, full-coverage listings, CX-optimized, and AI-driven digital products.
- Monitor and improve business and financial performance, internationalize and scale Marketplace across several regions and countries, and initiate key business and marketplace improvement initiatives.
- Represent the universal marketplace in the public domain and within the ZF Group.
- Plan and forecast Marketplace performance based on advanced analytics and results monitoring.
- Lead a high-performing Universal Marketplace team, operating with a growth and team-first mindset, with clearly defined roles, career paths, succession plans, and employee success strategies.
Requirements
- University degree, ideally MBA, or similar degree, or extensive experience in similar roles.
- Strong leadership skills, proven experience in leading large teams to high performance in new and digital markets, and a proven track record of managing ventures and M&A's.
- Expert knowledge and thought leadership in digital marketplace and e-Commerce.
- Customer-centric attitude, based on outside-in perspective, and strong knowledge of the automotive market, especially workshop aftermarket.
- Highly analytical, with an entrepreneurial mindset, and the ability to build data-informed business strategies with a clear sense of purpose, execution, and delivery.
- Knowledge of Automotive Aftermarket and network in the Aftermarket would be a plus.
- High influencing and impacting skills, and the ability to manage a global organization, with strong change management skills, focusing on leading disruption and managing required organizational transformation, as well as talent development.
- The ability to set clear and challenging goals, while committing the organization to improved performance, and being accountable, tenacious, and relentless about driving results.
- Comfortable with ambiguity and uncertainty, with the ability to adapt nimbly, lead others, communicate clearly, and create solutions through complex situations.
About ZF Group
ZF is a global technology company supplying systems for passenger cars, commercial vehicles, and industrial technology, enabling the next generation of mobility. We allow vehicles to see, think, and act. In the four technology domains of Vehicle Motion Control, Integrated Safety, Automated Driving, and Electric Mobility, ZF offers comprehensive product and software solutions for established vehicle manufacturers and newly emerging transport and mobility service providers. We electrify a wide range of vehicle types, contributing to reducing emissions, protecting the climate, and enhancing safe mobility. With over 130,000 employees worldwide, ZF reported sales of €43.8 billion in fiscal. The company operates production locations in 32 countries.
Why Join ZF Group?
The compatibility of work and family life is firmly anchored at ZF. We offer a dynamic and inclusive work environment, with opportunities for growth and development. If you are a motivated and experienced professional looking for a new challenge, we encourage you to apply for this exciting opportunity to join our team as Head of Marketplace.
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