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Technical Services Specialist

hace 2 meses

Madrid, Madrid, España Lami Packaging (Kunshan) Co., Ltd. A tiempo completo
Job Summary

We are seeking a highly skilled Technical Services Engineer to join our team at Lami Packaging (Kunshan) Co., Ltd. The successful candidate will be responsible for providing top-notch technical support to our customers, ensuring the effective and reliable operation of our filling machines.

Key Responsibilities
  • Provide on-site technical service to customers, analyzing and troubleshooting issues with filling machines.
  • Collaborate with customers to reduce operational costs and improve overall satisfaction.
  • Establish and maintain strong relationships with customers, addressing their concerns and providing timely support.
  • Prepare and submit accurate and timely reports on customer interactions and equipment performance.
  • Ensure a safe working environment and maintain a high level of product quality.
Requirements
  • Comprehensive knowledge of filling machines, with 5-8 years of hands-on experience.
  • Familiarity with A3Flex, A3CompactFlex, A3Speed, A1, TBA8, and TBA19 equipment.
  • Good understanding of Lamipak products and their application on filling machines.
  • Proficiency in using mechanical tools and measurement instruments.
  • Ability to interpret electrical, mechanical, and pneumatic drawings and diagrams.
  • Excellent English communication skills.