Technical Services Specialist
hace 4 semanas
**Job Summary**
Lami Packaging (Kunshan) Co., Ltd. is seeking a skilled Technical Services Specialist to provide high-quality technical support to our customers. The ideal candidate will have comprehensive knowledge of filling machines and 5-8 years of hands-on experience with filling machines.
Key Responsibilities:
- Provide technical service to ensure effective and reliable operation of filling machines at customer sites.
- Analyze, troubleshoot, and problem-solve site service issues for customers.
- Reduce customers' operational costs and ensure high customer satisfaction through high-quality services.
- Establish and maintain continuous positive relationships with customers, including support and follow-up on customer concerns and problems.
- Execute and complete all relevant reports in an accurate and timely manner.
- Understand the importance of product quality and ensure a safe working environment.
Requirements:
- Comprehensive knowledge of filling machines and 5-8 years of hands-on experience with filling machines.
- Familiarity with A3Flex, A3CompactFlex, A3Speed, A1, TBA8, and TBA19.
- Good understanding of Lamipak products application on filling machines.
- Use of mechanical tools and measurement instruments.
- Interpretation of electrical, mechanical, and pneumatic drawings and diagrams.
- Good English communication skills.
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