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We are seeking a highly skilled Order Management Specialist with native or full-professional level of Dutch to join our team at Babel Profiles. As an Order Management Specialist, you will be responsible for achieving daily, weekly, and monthly targets for the group by effectively training and deploying resources through the team structure.
Main Responsibilities- Manage designated team workflow to achieve Service Level Agreements (SLAs) and targets
- Input and process orders and returns
- Validate orders and pricing
- Manage relevant customer details
- Ensure compliance with work instructions and corporate guidelines
- Escalate issues in a timely and professional manner
- Provide timely and accurate reporting to the Team Leader
- Support the implementation and maintenance of Robotic Process Automation (RPA)
- Minimum 1 year of experience in a finance organization
- Excellent skills with Microsoft Excel
- Results-driven and target-oriented
- Team player with ability to work on own initiative
- Adaptable to changing environment and flexible with working patterns
- Excellent communication skills
- Quality and attention to detail oriented
- Self-motivated and willing to learn new skills
- University-level education (desirable)
- Full-time contract
- Competitive salary and bonus scheme
- Hybrid model
- Individual development plan with potential for growth
- Opportunity to work on interesting projects
- Excellent work environment and social committee
- Flexible working hours
- Relocation package
- Life and accident insurance
