User Research Operations Specialist
hace 4 semanas
About MioDottore
We're a leading healthcare technology company that's changing the way patients interact with doctors. Our mission is to make healthcare more human, and we're looking for a talented User Research Operations Specialist to join our team.
Job Summary
We're seeking a User Research Operations Specialist to partner with our Research team, Product Design, and Product Management to ensure the efficient execution of research projects. You'll be responsible for optimizing participant recruitment, managing research operations, and collaborating with cross-functional teams to support research initiatives.
Key Responsibilities
- Partner with researchers to understand their study objectives, determine participant criteria, select sourcing methods, and manage logistics for participant recruitment.
- Develop and implement effective recruitment strategies, ensuring coordination across internal stakeholders.
- Collaborate with Legal, Security, and Finance teams to refine research tools and processes, ensuring compliance with best practices and managing multiple projects simultaneously.
- Oversee the acquisition and maintenance of research tools and manage multiple projects simultaneously.
- Update the knowledge base, enhancing discoverability of insights and structuring research repository strategies.
Requirements
- 2+ years of experience in research operations, project management, or related roles, in Product or Customer Success teams.
- Proven ability to establish and lead effective participant recruitment processes, ensuring a positive participant experience.
- Experience collaborating with Legal, Security, and Finance teams for tool procurement and privacy compliance.
- Familiarity with common UX Research tools and vendor management.
- Experience growing a knowledge management database.
- Strong project management, organizational, and communication skills.
- Experience conducting basic data analysis and customer segmentation to support researchers.
- Proficiency in English and one or more of our languages: Portuguese, Spanish, Polish, Italian, or German.
What We Offer
- A salary adequate to your experience and skills, between 30,000 - 37,000 euro annually.
- Flexible remuneration and benefits system via , including a restaurant card, transportation card, kindergarten, and training tax savings.
- after 6 months of working with us.
- True flexibility and work-life balance, with a remote or hybrid work model and flexible working hours.
- 23 paid holidays, with exchangeable local bank holidays.
- Additional paid holiday on your birthday or work anniversary (you choose what you want to celebrate).
- Private healthcare plan with for you and subsidized for your family (medical and dental).
- Access to hundreds of gyms for a symbolic fee in partnership with for you and your family.
- Access to , a technological platform for mental wellness offering online psychological support and counseling.
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