User Research Operations Specialist
hace 4 semanas
About the Role
We are seeking a User Research Operations Specialist to join our team at MioDottore. As a key member of our Research team, you will partner with Product Design, Product Management, and cross-functional teams to ensure the efficient execution of research projects.
Your Responsibilities
- Partner with researchers to understand study objectives, determine participant criteria, select sourcing methods, and manage logistics for participant recruitment.
- Develop and implement effective recruitment strategies, ensuring coordination across internal stakeholders.
- Collaborate with Legal, Security, and Finance teams to refine research tools and processes, ensuring compliance with best practices and managing multiple projects simultaneously.
- Oversee the acquisition and maintenance of research tools and manage multiple projects simultaneously.
- Update the knowledge base, enhancing discoverability of insights and structuring research repository strategies.
Qualifications
- 2+ years of experience in research operations, project management, or related roles, in Product or Customer Success teams.
- Proven ability to establish and lead effective participant recruitment processes, ensuring a positive participant experience.
- Experience collaborating with Legal, Security, and Finance teams for tool procurement and privacy compliance.
- Familiarity with common UX Research tools and vendor management.
- Have experience growing a knowledge management database.
- Strong project management, organizational, and communication skills.
- Experience conducting basic data analysis and customer segmentation to support researchers.
- Proficiency in English, plus one or more of our languages: Portuguese, Spanish, Polish, Italian, or German.
About MioDottore
MioDottore is a leading healthcare technology company, empowering patients and doctors through innovative solutions. We are committed to making the healthcare experience more human, and we believe that diversity and inclusion are key to achieving this goal.
What We Offer
- A salary adequate to your experience and skills, between 30,000 - 37,000 euros annually.
- Flexible remuneration and benefits system, including a restaurant card, transportation card, kindergarten, and training tax savings.
- After 6 months of working with us, you will be eligible for a performance-based bonus.
- True flexibility and work-life balance, with a remote or hybrid work model and flexible working hours.
- 23 paid holidays, with exchangeable local bank holidays.
- Additional paid holiday on your birthday or work anniversary.
- Private healthcare plan with for you and subsidized for your family.
- Access to hundreds of gyms for a symbolic fee, in partnership with.
- Access to , a technological platform for mental wellness, offering online psychological support and counseling.
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