User Research Operations Specialist
hace 1 día
About the Role
We are seeking a highly skilled User Research Operations Specialist to join our team at MioDottore. As a key member of our Research team, you will be responsible for ensuring the efficient execution of research projects, partnering with cross-functional teams to support research initiatives, and optimizing participant recruitment.
Key Responsibilities
- Partner with researchers to understand study objectives, determine participant criteria, select sourcing methods, and manage logistics for participant recruitment.
- Develop and implement effective recruitment strategies, ensuring coordination across internal stakeholders.
- Collaborate with Legal, Security, and Finance teams to refine research tools and processes, ensuring compliance with best practices.
- Oversee the acquisition and maintenance of research tools and manage multiple projects simultaneously.
- Update the knowledge base, enhancing discoverability of insights and structuring research repository strategies.
Requirements
- 2+ years of experience in research operations, project management, or related roles, in Product or Customer Success teams.
- Proven ability to establish and lead effective participant recruitment processes, ensuring a positive participant experience.
- Experience collaborating with Legal, Security, and Finance teams for tool procurement and privacy compliance.
- Familiarity with common UX Research tools and vendor management.
- Experience growing a knowledge management database.
- Strong project management, organizational, and communication skills.
- Experience conducting basic data analysis and customer segmentation to support researchers.
- Proficiency in English, plus one or more of our languages: Portuguese, Spanish, Polish, Italian, or German.
About MioDottore
MioDottore is a leading healthcare technology company, empowering patients and doctors with innovative solutions. We are committed to making the healthcare experience more human, and we believe that our team members are the key to achieving this goal.
What We Offer
- A competitive salary, between 30,000 - 37,000 euros annually, with a transparent and flexible remuneration system.
- A remote or hybrid work model, with our hub in Barcelona, offering flexible working hours and a summer intensive schedule.
- A private healthcare plan, access to hundreds of gyms, and a technological platform for mental wellness.
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