Sales Executive

hace 1 semana

Madrid, Madrid, España Clubmed A tiempo completo
Job Title: Sales Executive

Club Med is seeking a highly motivated and experienced Sales Executive to join our team in Madrid, Spain. As a Sales Executive, you will play a key role in developing corporate sales and promoting our all-inclusive resorts as premier destinations for travel agencies and Meetings & Events collaborators.

Key Responsibilities:
  • Support B2B and MICE Business Management
  • Give support and assistance on providing information and/or onboarding new clients in the corporate and MICE segments
  • Manage Key Travel Agencies accounts to ensure partner satisfaction and continued growth
  • Prepare quotes, proposals, and contracts for individual and group sales
  • Data entry of enquiries, sales leads, opportunities, and account into Salesforce
  • Prepare group information files for upcoming departures
  • Follow up on pre-stay, stay, and post-stay of most important Travel Agencies and groups
  • Product Presentations, Trainings, and Events: Train, prepare, and engage the Travel Agencies for the key sales moments of Club Med
  • Train and incentivize the usage of Club Med Travel Agency booking platform
  • Promote Club Med's resorts and services as key destinations for meetings, incentives, conferences, and events
  • Coordinate and participate in trade shows, industry events, and networking meetings to increase brand awareness of Club Med
  • Conduct sales presentations and organize resort site visits for prospective clients
  • Contract Management and Negotiations: Prepare commercial proposals and secure profitable agreements
  • Manage contract, ensuring customer satisfaction and successful event and incentive program delivery
  • Follow process and sales conditions compliance such as contact signatory, invoice, and payment and others as requested
  • Follow the Club Med Procedures to ensure the effectiveness of the agreements
  • Market Analysis and Reporting: Monitor market trends, identify new opportunities, and adapt sales strategies based on industry demands
  • Produce regular reports on sales activities, revenue forecasts, and account performance
Requirements:
  • 5 years of experience in the Travel Industry or MICE sector
  • Bachelor's degree in business administration, Tourism, Marketing, or a related field
  • Customer-Oriented: Proactive focus on customer satisfaction and long-term relationship building
  • Teamwork: Ability to collaborate effectively as a team with various departments to achieve common goals
  • Effective Communication: Excellent written and verbal communication skills, with the ability to deliver professional presentations at all levels
  • Negotiation Skills: Proven ability to negotiate contracts and close high-value deals
  • MICE Industry Knowledge: Familiarity with key players, events, and trends within the Meeting & Events industry is a plus
  • Tech: Experience with Salesforce is a plus, as well as presentation and data analysis tools (Power BI)
  • Languages: Proficiency in English and Spanish is a must. Additional languages are a plus
  • Travel: Availability to travel nationally and internationally for client meetings, destination visits, fam trips, Club Med events, site inspections

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