Customer Support Specialist for Pepe Jeans
hace 1 mes
CPM International operates in over 30 countries, providing tailored multilingual support to meet the diverse needs of our global clientele. Our focus lies in delivering exceptional customer service, sales, and technical support solutions.
Our Client
AWWG is a prominent global fashion group that encompasses the brands Pepe Jeans London, Hackett, and Façonnable. Pepe Jeans is renowned for its premium denim, recognized for its stylish, innovative, and durable designs. The brand remains a leader in the fashion industry by continuously adapting to contemporary trends and customer needs.
Our Values:
Customer Commitment: We are dedicated to providing outstanding customer support, striving to exceed expectations and deliver high-quality service.
Curiosity: We embrace a proactive approach to problem-solving, maintaining a positive and can-do attitude.
Team Collaboration: We believe in the power of teamwork, working together to achieve both personal and collective goals.
Key Responsibilities:
- Deliver exceptional eCommerce customer support through various channels including phone, chat, and email.
- Foster positive interactions and communication with customers.
- Provide assistance and guidance with comprehensive product knowledge.
- Address customer needs and resolve complaints with empathy.
- Build and maintain strong relationships with customers, colleagues, and clients.
- Meet personal performance targets and adhere to quality compliance standards.
- Gain a thorough understanding of client activities, campaigns, and product offerings.
- Participate in training sessions to enhance expertise and understanding of client and contact center requirements.
What you will bring:
- Fluency in Polish (both spoken and written) and an advanced level of English.
- A service-oriented mindset with a passion for delivering high-quality customer service.
- Ability to remain calm and professional during challenging interactions.
- Openness to feedback and a desire for continuous improvement.
- Strong organizational skills and the ability to prioritize tasks effectively.
- A collaborative spirit, eager to support and develop alongside the team.
- A genuine passion for providing exceptional customer service.
Experience in the customer service sector, particularly within a contact center environment.
Benefits:
What we offer:
- Temporary contract with a probation period.
- Full-time position with standard working hours.
- Competitive salary with performance incentives.
- Accrued holiday days and paid bank holidays.
- Hybrid working model with a blend of office and remote work.
- Comprehensive training program.
- Access to various employee benefits and perks.
- Showcase your skills: Present your CV highlighting your achievements.
- Be yourself: We value authenticity in our candidates.
- Our process: Submit your CV for review, followed by a screening and interview process.
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Customer Support Specialist for Pepe Jeans
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Barcelona, Barcelona, España CPM International A tiempo completoAbout UsCPM International operates globally across more than 30 nations, providing tailored multilingual support to meet the diverse needs of our clientele. Our focus lies in delivering exceptional customer service, sales, and technical support solutions for businesses worldwide. Our ClientAWWG is a prominent global fashion conglomerate that encompasses the...
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Customer Support Specialist for Pepe Jeans
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Barcelona, Barcelona, España CPM International A tiempo completoAbout UsCPM International operates on a global scale, providing services in over 30 countries. Our multilingual support is customized to meet the diverse needs of our clientele. We prioritize exceptional customer service, sales, and technical support solutions for our partners worldwide.Our ClientAWWG is a prominent global fashion group that encompasses the...
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Customer Support Specialist for Pepe Jeans
hace 1 mes
Barcelona, Barcelona, España CPM A tiempo completoAbout UsCPM International operates globally across more than 30 nations, providing tailored multilingual support to meet the diverse needs of our clientele. Our primary focus lies in delivering exceptional customer service, sales, and technical support solutions for our partners worldwide. At CPM International, we celebrate diversity and welcome individuals...
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Customer Support Specialist for Pepe Jeans
hace 1 mes
Barcelona, Barcelona, España CPM International A tiempo completoAbout UsCPM International operates globally across more than 30 nations, providing tailored multilingual support to meet the diverse needs of our markets. Our primary focus lies in delivering exceptional customer service, sales, and technical support solutions for clients around the world. At CPM International, we celebrate diversity and welcome individuals...
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Customer Support Specialist for Pepe Jeans
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Barcelona, Barcelona, España CPM International A tiempo completoAbout UsCPM International operates globally across more than 30 nations, providing tailored multilingual support to meet the diverse needs of our clientele. Our primary focus lies in delivering exceptional customer service, sales, and technical support solutions to clients around the world.Our ClientAWWG is a renowned global fashion group that encompasses...
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Customer Support Specialist for Pepe Jeans
hace 1 mes
Barcelona, Barcelona, España CPM A tiempo completoAbout UsCPM International operates globally across more than 30 nations, providing tailored multilingual support to meet the diverse needs of our clientele. Our primary focus is on delivering exceptional customer service, sales, and technical support solutions to clients around the world. At CPM International, we celebrate diversity and welcome individuals...
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Barcelona, Barcelona, España CPM A tiempo completoAbout UsCPM International operates on a global scale, providing services in over 30 countries. Our multilingual support is customized to meet the diverse needs of our clientele. We specialize in customer service, sales, and technical support solutions, ensuring excellence for our partners worldwide. At CPM International, we celebrate diversity and welcome...
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Barcelona, Barcelona, España CPM International A tiempo completoAbout UsCPM International operates in over 30 countries, providing tailored multilingual support to meet the diverse needs of our global markets. We prioritize exceptional customer service, sales, and technical support solutions for our clients worldwide. At CPM International, we celebrate diversity and welcome unique styles, fostering an inclusive workplace...
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Barcelona, Barcelona, España CPM International A tiempo completoAbout UsCPM International operates on a global scale, providing services in over 30 nations. Our multilingual support is customized to meet the diverse needs of our clientele. We specialize in customer service, sales, and technical assistance solutions for businesses worldwide. At CPM International, we celebrate diversity and welcome individuals from all...
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Customer Support Specialist for Pepe Jeans
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Barcelona, Barcelona, España CPM International A tiempo completoAbout UsCPM International operates in over 30 countries, providing tailored multilingual support to meet the diverse needs of our clients. Our focus is on delivering exceptional customer service, sales, and technical support solutions globally. Our ClientAWWG is a prominent global fashion group that encompasses the brands Pepe Jeans London, Hackett, and...
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Customer Support Specialist for Pepe Jeans
hace 1 mes
Barcelona, Barcelona, España CPM International A tiempo completoAbout UsCPM International operates in over 30 countries, providing tailored multilingual support to meet the diverse needs of our global clientele. We prioritize exceptional customer service, sales, and technical support solutions. Our commitment to diversity ensures an inclusive workplace where unique styles are celebrated, empowering you to bring your...
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Customer Support Specialist at Pepe Jeans
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Barcelona, Barcelona, España CPM International A tiempo completoAbout UsCPM International operates in over 30 countries, providing tailored multilingual support to meet the diverse needs of our clients. We prioritize customer service, sales, and technical support solutions on a global scale. Our ClientAWWG is a prominent global fashion group encompassing the brands Pepe Jeans London, Hackett, and Façonnable. Pepe Jeans...
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Barcelona, Barcelona, España CPM International A tiempo completoAbout UsCPM International operates on a global scale, providing services in over 30 countries. We specialize in multilingual support tailored to the diverse needs of our clientele. Our primary focus lies in delivering exceptional customer service, sales, and technical support solutions for businesses worldwide. At CPM International, we celebrate diversity...
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Barcelona, Barcelona, España CPM International A tiempo completoAbout UsCPM International operates on a global scale, providing services in over 30 countries. We specialize in multilingual support tailored to the diverse needs of our clientele. Our primary focus lies in delivering exceptional customer service, sales, and technical support solutions for businesses worldwide. At CPM International, we celebrate diversity...
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Customer Support Specialist for Pepe Jeans London
hace 2 semanas
Barcelona, Barcelona, España CPM International A tiempo completoAbout UsCPM International operates on a global scale, providing tailored multilingual support across more than 30 countries. Our primary focus lies in delivering exceptional customer service, sales, and technical support solutions to a diverse clientele worldwide. We celebrate diversity and foster an inclusive workplace that empowers individuals to express...
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Barcelona, Barcelona, España CPM International A tiempo completoAbout UsCPM International operates on a global scale, providing tailored multilingual support across more than 30 countries. Our primary focus lies in delivering exceptional customer service, sales, and technical support solutions to a diverse clientele worldwide. We celebrate diversity and foster an inclusive workplace that empowers individuals to express...
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Barcelona, Barcelona, España CPM International A tiempo completoAbout UsCPM International operates on a global scale, providing tailored multilingual support across more than 30 countries. Our expertise lies in delivering exceptional customer service, sales, and technical support solutions to a diverse clientele worldwide. We celebrate diversity and embrace unique styles, fostering an inclusive workplace that empowers...
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Barcelona, Barcelona, España CPM International A tiempo completoAbout UsCPM International operates on a global scale, providing tailored multilingual support across diverse markets. Our primary focus lies in delivering exceptional customer service, sales, and technical support solutions for our clients worldwide. We celebrate diversity and foster an inclusive workplace that empowers individuals to express their unique...
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Customer Support Specialist for Pepe Jeans London
hace 2 semanas
Barcelona, Barcelona, España CPM International A tiempo completoAbout UsCPM International operates on a global scale, providing tailored multilingual support across more than 30 countries. Our expertise lies in delivering exceptional customer service, sales, and technical support solutions to a diverse clientele worldwide. We celebrate diversity and embrace unique styles, fostering an inclusive workplace that empowers...
