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Senior HR Business Partner
hace 2 meses
Job Summary:
We are seeking a highly skilled and experienced Senior HR Customer Service Representative to join our team at Alight Solutions. As a key member of our HR department, you will be responsible for providing exceptional customer service to our clients, ensuring that their needs are met and exceeded.
Key Responsibilities:
- Provide timely and effective support to clients via phone, email, and in-person interactions
- Respond to client inquiries and resolve issues in a professional and courteous manner
- Collaborate with internal stakeholders to ensure seamless delivery of HR services
- Develop and maintain strong relationships with clients to ensure their satisfaction and loyalty
- Stay up-to-date with industry trends and best practices to continuously improve customer service delivery
Requirements:
- 3+ years of experience in customer service or a related field
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment and prioritize multiple tasks
- Strong problem-solving and analytical skills
- Proficiency in Microsoft Office and other HR software applications
What We Offer:
- A competitive salary and benefits package
- Opportunities for professional growth and development
- A dynamic and supportive work environment
- Recognition and rewards for outstanding performance
Alight Solutions:
Alight Solutions is a leading provider of HR and benefits solutions to organizations around the world. We are committed to delivering exceptional customer service and supporting our clients in achieving their goals.
