HR Business Partner
hace 4 semanas
We are seeking a highly skilled and motivated HR Business Partner to join our team at Alight Inc. The successful candidate will be responsible for providing expert advice and support to clients on HR-related matters, ensuring that output is accurate and on time.
Key Responsibilities- Use HR expertise to advise clients on queries and issues, ensuring a good understanding of country-specific legislation and tasks.
- Ensure data management is performed accurately and on time, where applicable.
- Respond to tickets and calls within SLA timescales and to a high standard.
- Follow detailed working instructions (DWIs) and highlight any gaps or inconsistencies in the documentation.
- Support the updating of DWIs and ensure SOC controls are completed on time with necessary evidence.
- Report system issues and defects correctly, logging tickets with necessary details and evidence.
- Highlight deviations from the standard scope of service to the Service Manager.
- Recognize and deal appropriately with sensitive and confidential information.
- Contribute to team meetings and raise issues immediately to the Service Manager.
- Build good relationships with internal stakeholders and keep them updated when needed.
- 100% attainment of customer SLA agreements.
- Demonstrate professionalism and act responsibly.
- Adhere to all security and compliance procedures and quality standards.
- Be accountable, take ownership, and demonstrate personal responsibility and eagerness to explore and acquire necessary skills.
- Be a key team player by collaborating and sharing knowledge to accomplish personal and team results.
- Solve problems proactively, identifying issues in the workplace and putting forward creative solutions to drive continuous improvement.
- Be client-centric, actively responding to meeting expectations and requirements of internal and external clients.
- Be effective, demonstrating knowledge of the Alight Way, our values, and levers for success.
- Flexibility to support a global and fast-paced environment.
- Attention to detail.
- Excellent Dutch written and verbal skills and good English skills.
- Self-motivated and a willingness to learn.
Alight is a growing worldwide organization offering a competitive total rewards package, continuing education and training, and tremendous potential for career growth.
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