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Key Account Manager
hace 2 meses
About the Role
We are seeking a highly skilled and experienced Key Account Manager to join our team at Johnson Controls International. As a Key Account Manager, you will be responsible for coordinating projects and programs across the region, working closely with the Global Account Director to detect business opportunities and develop services for our clients.
Key Responsibilities
- Design and implement solution plans engaging regional sales and operational teams, as well as Tyco technical support centers, to provide a standard global solution.
- Coach and train Tyco subsidiaries and business partners in project and account management practices related to our clients.
- Serve as the primary customer interface between Tyco and our clients, developing consultative sales with multiple client stakeholders.
- Program managers will be responsible for the design, execution, and control of installations and service and operational optimization SLA plans, setting up KPIs to monitor operations globally.
- Prepare monthly forecasts for different business lines.
- Strengthen collaboration with Tyco product divisions to develop products based on Voice of the Customer.
- Define and implement KPIs and operational control processes to ensure the fulfillment of global agreements with our clients.
Requirements
- Experience with standard sales reporting tools, such as Salesforce.
- Ability to engage with all departments of the client at different levels, subsidiaries, and franchisees, identifying their different purchasing decision-making processes and interests.
- Familiarity with technologies and integration, and the ability to create value for the client.
- Strong presentation and negotiation skills at all levels.
- Previous experience dealing with large international accounts.
- Business studies with financial analysis capabilities are desirable.
- Experience preferred within electronic security.
About Us
Johnson Controls International is a global company that creates smart buildings, energy-saving solutions, integrated infrastructure, and state-of-the-art transportation systems. We deliver innovation to improve the lives of people and the world. Our leading portfolio of building technology and solutions includes trusted names in the industry, such as Tyco, York, Metasys, Ruskin, Titus, Frick, Penn, Sabroe, Simplex, Ansul, and Grinnell; SENSORMATIC Solutions.
