Junior Production Support Manager
hace 3 días
We are seeking a highly motivated and detail-oriented Junior Production Support Manager to join our team in Barcelona. As a key member of our Production Support team, you will play a crucial role in ensuring the smooth operation of our digital web applications.
Key Responsibilities:- Assist in identifying customer-driven issues and translating them into improvements for our digital web applications.
- Support internal stakeholders as the first point of contact for incoming issues and requirements.
- Help set up, test, and verify promotions for our customers within our promotion engine.
- Monitor e-commerce and infrastructure KPIs using our monitoring systems.
- Contribute to improving customer satisfaction by understanding, prioritizing, and estimating the impact of issues on both customers and the business.
- Assist as a proactive incident manager, ensuring transparent communication within our emergency channels.
- Participate in periodic tests on all Mytheresa products to ensure high product quality.
- Collaborate with sub-teams within shop management to create a customer-centered shopping experience.
- Bachelor's or higher degree in technical, commercial studies, or a comparable field.
- Some experience in a support role, ideally in e-commerce or related to digital projects.
- Passionate about evaluating and solving problems with attention to detail.
- Eager to continuously learn and broaden your knowledge.
- Hands-on, service-oriented, and customer-driven.
- Strong written and verbal communication skills.
- Experience with JIRA and Confluence is a plus.
- Fluent in English.
- Up to 32 days of holiday, depending on the length of service.
- Mobile office with up to 40% of your total contracted hours.
- 10 days/year of mobile office abroad in EU-countries.
- Language & e-learning courses.
- Staff discount of up to 30%.
- Flexible remuneration benefits.
- Discounted membership for selected sports platforms & gyms.
- Private health insurance.
- Access to LinkedIn Learning.
- Individual support on mental health & well-being.
- Social Day.
- Employee Share Purchase Plan.
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Junior Production Support Manager
hace 3 semanas
Barcelona, Barcelona, España Mytheresa A tiempo completoJob Title: Junior Production Support ManagerWe are seeking a highly motivated and detail-oriented Junior Production Support Manager to join our team in Barcelona. As a key member of our Production Support team, you will play a crucial role in ensuring the smooth operation of our digital web applications.Key Responsibilities:Assist in identifying...
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Junior Production Support Manager
hace 3 semanas
Barcelona, Barcelona, España Mytheresa A tiempo completoJob Title: Junior Production Support ManagerWe are seeking a highly motivated and detail-oriented Junior Production Support Manager to join our team in Barcelona. As a key member of our Production Support team, you will play a crucial role in ensuring the smooth operation of our digital web applications.Key Responsibilities:Assist in identifying...
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Junior Production Support Manager
hace 3 días
Barcelona, Barcelona, España Mytheresa A tiempo completoJob Title: Junior Production Support ManagerWe are seeking a highly motivated and detail-oriented Junior Production Support Manager to join our team in Barcelona.Key Responsibilities:Assist in identifying customer-driven issues and translating them into improvements for our digital web applications.Support internal stakeholders as the first point of contact...
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Junior Production Support Manager
hace 3 días
Barcelona, Barcelona, España Mytheresa A tiempo completoJob Title: Junior Production Support ManagerWe are seeking a highly motivated and detail-oriented Junior Production Support Manager to join our team in Barcelona.Key Responsibilities:Assist in identifying customer-driven issues and translating them into improvements for our digital web applications.Support internal stakeholders as the first point of contact...
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Junior Production Support Manager
hace 3 días
Barcelona, Barcelona, España Mytheresa A tiempo completoJob Title: Junior Production Support ManagerWe are seeking a highly motivated and detail-oriented Junior Production Support Manager to join our team in Barcelona.Key Responsibilities:Assist in identifying customer-driven issues and translating them into improvements for our digital web applications.Support internal stakeholders as the first point of contact...
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Junior Production Support Manager
hace 3 días
Barcelona, Barcelona, España Mytheresa A tiempo completoJob Title: Junior Production Support ManagerWe are seeking a highly motivated and detail-oriented Junior Production Support Manager to join our team in Barcelona.Key Responsibilities:Assist in identifying customer-driven issues and translating them into improvements for our digital web applications.Support internal stakeholders as the first point of contact...
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Junior Production Support Manager
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Barcelona, Barcelona, España Mytheresa A tiempo completoUnlock Your Potential as a Junior Production Support ManagerAt Mytheresa, we're seeking a talented Junior Production Support Manager to join our dynamic team in Barcelona. As a key member of our Production Support team, you'll play a vital role in ensuring the smooth operation of our digital web applications.Key Responsibilities:Collaborate with internal...
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Barcelona, Barcelona, España Mytheresa A tiempo completoUnlock Your Potential as a Junior Production Support ManagerAt Mytheresa, we're seeking a talented Junior Production Support Manager to join our dynamic team in Barcelona. As a key member of our Production Support team, you'll play a vital role in ensuring the smooth operation of our digital web applications.Key Responsibilities:Collaborate with internal...
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Junior Production Support Manager
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Barcelona, Barcelona, España MYTHERESA A tiempo completoWe are seeking a highly skilled and motivated individual to join our Production Support team as a Junior Production Support Manager. As a key member of our team, you will play a crucial role in ensuring the smooth operation of our digital web applications.Key ResponsibilitiesIssue Identification and Resolution: Assist in identifying customer-driven issues...
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Junior Production Support Manager
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Junior Production Support Manager
hace 1 mes
Barcelona, Barcelona, España mytheresa A tiempo completoJob SummaryWe are seeking a highly skilled Junior Production Support Manager to join our team in Barcelona. As a key member of our Production Support team, you will be responsible for identifying customer-driven issues and translating them into improvements for our digital web applications.Key ResponsibilitiesAssist in identifying customer-driven issues and...
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Junior Production Support Manager
hace 1 mes
Barcelona, Barcelona, España Mytheresa A tiempo completoAbout the RoleWe are seeking a highly skilled Junior Production Support Manager to join our team at Mytheresa. As a key member of our Production Support team, you will play a crucial role in ensuring the smooth operation of our digital web applications.Key ResponsibilitiesAssist in identifying customer-driven issues and translating them into improvements for...
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Junior Production Support Manager
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