Account Manager

hace 4 semanas

Madrid, Madrid, España Softwareone A tiempo completo
Unlock the Value of Technology with Softwareone

At Softwareone, we're redefining how organizations build, buy, and manage everything in the cloud. As an Account Manager, you'll play a crucial role in helping clients migrate and modernize their workloads and applications, unlocking the value of technology.

What We Expect from Our Employees

We're looking for passionate sales professionals who are energized, agile, and laser-focused on delivering world-class customer satisfaction and results. As an Account Manager, you'll be responsible for building and maintaining strong, trust-based relationships with SME clients, understanding their needs and goals.

Key Responsibilities
  • Relationship Management: Build and maintain strong relationships with clients, understanding their needs and goals.
  • Service Delivery: Act as the primary contact for digital service inquiries, coordinating with internal teams to meet client needs.
  • Reneal Strategy: Develop and execute renewal strategies tailored to each client, leading negotiations to secure contract renewals.
  • Escalation Resolution: Address and resolve post-sales issues, collaborating with cross-functional teams to troubleshoot problems.
  • Account Coverage: Maintain a comprehensive understanding of clients' business landscapes, identifying opportunities for growth.
  • Data-driven Sales: Utilize data insights and market intelligence to drive sales motions, identify upsell opportunities, and execute targeted sales campaigns.
  • Performance Analysis: Monitor and analyze performance metrics to improve account management processes and sales strategies.
What We Need to See from You

We're looking for sales professionals with a passion for excellence in customer satisfaction, experience in selling technology products and services, strong verbal communication and negotiation skills, and the ability to convert business problems to technical solutions.

What We Offer

We offer a dynamic and collaborative work environment, opportunities for professional growth and development, competitive compensation and benefits package, and a chance to be part of our new Sales Hub in Barcelona.

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