Senior Catering Sales Director

hace 2 semanas

Barcelona, Barcelona, España Accor Hotels A tiempo completo
Senior Catering Sales Manager

We are seeking a highly skilled and experienced Senior Catering Sales Manager to join our team at Accor Hotels. As a key member of our sales team, you will be responsible for driving revenue growth and delivering exceptional customer experiences.

Key Responsibilities:
  • Generate leads and convert them to sales in the wedding, corporate, local, and social markets to achieve revenue targets.
  • Prospect and solicit new Catering business leads and service existing contracts.
  • Lead by example and oversee the Catering Coordinator and overall Catering Sales revenues.
  • Plan, conduct site inspections, sell, up-sell, and detail programs to drive revenue growth.
  • Responsible for booking and detailing events and achieving revenue goals.
  • Develop and implement strategies to drive Catering revenues through direct sales.
  • Aggressive prospecting to further develop Weddings, Galas, Kosher Events, Luncheons, etc.
  • Collect data and prepare strategic plans to achieve annual revenue targets.
  • Key tasks include monthly forecasting, banquet menu pricing, and setting revenue minimums.
  • Set an elevated standard for the team by securing the highest quality business and inspire everyone to strive for the same level.
  • Remains calm under pressure and excels in problem-solving, particularly in people management.
  • Active participation in daily business review meetings as well as Sales and Catering meetings.
  • Lead weekly Catering meetings to review status of business, schedules, assignments, bookings, and all information pertinent to the department operation.
  • Coach and mentor Catering Sales Managers/Coordinators development of daily job functions.
  • Monitor changes to Banquet Event Orders; ensure that accurate information is communicated to respective departments on a timely basis to best service the client.
  • Ensure that all definite functions are detailed accurately on BEOs and signed by clients.
  • Check function room set-ups prior to guest arrival, ensuring all details agree with client's requirements and hotel standards. Ensure deficiencies are corrected by respective personnel.
  • Double check that functions are properly staffed to provide the required standard of service.
  • Supervise the service of functions, ensuring guest satisfaction.
  • Organizing and leading pre/post-convention meetings and solicit rebooking of events.
  • Assist Finance in following up on all billing/payment discrepancies according to hotel standard.
What's in it for you:
  • Paid time off.
  • Medical, Dental and Vision Insurance, 401K.
  • Complimentary Shift Meal.
  • Employee benefit card offering discounted rates in Accor worldwide.
  • Learning programs through our Academy designed to sharpen your skills.
  • Ability to make a difference through our Corporate Social Responsibility activities, such as Planet 21.
  • Career development opportunities with national and international promotion opportunities.

We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

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