Billing and Collections Specialist
hace 2 días
We are seeking a highly skilled Billing and Collections Analyst to join our team at SiteMinder. As a key member of our Billing and Collections Support Team, you will play a critical role in supporting our customers with invoice and payment queries, as well as accounts receivable collections.
Key Responsibilities- Timely and effective collection of all debts, maintaining contact with customers to ensure invoices are clear for payment and to achieve cash collection targets set by the Head Office.
- Deliver a positive billing, payment, and collection experience for our customers. Handle customer queries and issues (cases) within agreed service levels and resolve at quality expected by our customers.
- Support the SiteMinder Sales, Onboarding Success, Service Desk, and Customer Success teams on changes or issues related to accounts, including but not limited to, group pricing changes and complaints.
- Ensure timely processing of customer requests such as cancellation of services.
- Ensure CRM and billing system customer data is kept up to date.
- Strong written and oral communication skills in English and German or Italian.
- Experience working in collections/billing/support teams.
- A working knowledge of Zuora, Salesforce, Tesorio, or similar systems is advantageous.
- Able to work in a close team environment, where ideas are shared, valued, and discussed.
- Thrive in a fast-paced, agile, and dynamic environment.
- Are helpful, encouraging, and respectful to team members and everyone they interact with.
- Equity packages for you to be a part of the SiteMinder journey.
- Hybrid working model (in-office & from home).
- Mental health and well-being initiatives.
- Generous parental (including secondary) leave policy.
- Paid birthday, study, and volunteering leave every year.
- Sponsored social clubs, team events, and celebrations.
- Employee Resource Groups (ERG) to help you connect and get involved.
- Investment in your personal growth offering training for your advancement.
-
Billing and Collections Specialist
hace 4 semanas
Barcelona, Barcelona, España Siteminder A tiempo completo{"title": "Billing and Collections Analyst Role", "description": "At SiteMinder, we value diversity and inclusion in our workplace. Our team is made up of individuals from various backgrounds, experiences, and perspectives, which enables us to provide exceptional service to our customers.We're a technology-driven company that simplifies hotel commerce for...
-
Billing and Collections Specialist
hace 4 semanas
Barcelona, Barcelona, España Siteminder A tiempo completo{"title": "Billing and Collections Analyst Role", "description": "At SiteMinder, we value diversity and inclusion in our workplace. Our team is made up of individuals from various backgrounds, experiences, and perspectives, which enables us to provide exceptional service to our customers.We're a technology-driven company that simplifies hotel commerce for...
-
Billing and Collections Specialist
hace 4 semanas
Barcelona, Barcelona, España Siteminder A tiempo completoAbout the RoleWe're seeking a highly skilled Billing and Collections Analyst to join our team at SiteMinder. As a critical member of our Billing and Collections Support Team, you'll play a key role in supporting our customers with invoice and payment queries, as well as accounts receivable collections.Key ResponsibilitiesCollections: Timely and effective...
-
Billing and Collections Specialist
hace 4 semanas
Barcelona, Barcelona, España Siteminder A tiempo completoAbout the RoleWe're seeking a highly skilled Billing and Collections Analyst to join our team at SiteMinder. As a critical member of our Billing and Collections Support Team, you'll play a key role in supporting our customers with invoice and payment queries, as well as accounts receivable collections.Key ResponsibilitiesCollections: Timely and effective...
-
Billing and Collections Specialist
hace 1 mes
Barcelona, Barcelona, España Siteminder A tiempo completoAbout the Billing and Collections Analyst RoleSiteminder is seeking a highly skilled Billing and Collections Analyst to join our team. As a key member of our Financial Operations department, you will play a critical role in supporting our customers with invoice and payment queries, as well as accounts receivable collections.Key Responsibilities:Collections:...
-
Billing and Collections Specialist
hace 4 semanas
Barcelona, Barcelona, España Siteminder A tiempo completoAbout the Billing and Collections Analyst RoleSiteminder is seeking a highly skilled Billing and Collections Analyst to join our team. As a key member of our Financial Operations department, you will play a critical role in supporting our customers with invoice and payment queries, as well as accounts receivable collections.Key Responsibilities:Collections:...
-
Billing and Collections Specialist
hace 1 mes
Barcelona, Barcelona, España SiteMinder A tiempo completoAbout the Role**Join our team at SiteMinder** as a Billing and Collections Analyst, where you will play a critical role in supporting our customers with invoice and payment queries, as well as accounts receivable collections.Key Responsibilities**Collections**: Timely and effective collection of all debts, maintaining contact with customers to ensure...
-
Billing and Collections Specialist
hace 1 mes
Barcelona, Barcelona, España SiteMinder A tiempo completoAbout the Role**Join our team at SiteMinder** as a Billing and Collections Analyst, where you will play a critical role in supporting our customers with invoice and payment queries, as well as accounts receivable collections.Key Responsibilities**Collections**: Timely and effective collection of all debts, maintaining contact with customers to ensure...
-
Billing and Collections Specialist
hace 1 mes
Barcelona, Barcelona, España SiteMinder A tiempo completoAbout the RoleAt SiteMinder, we're seeking a highly skilled Billing and Collections Analyst to join our team. As a key member of our Financial Operations department, you'll play a critical role in supporting our customers with invoice and payment queries, as well as accounts receivable collections.Key ResponsibilitiesCollections: Timely and effective...
-
Billing and Collections Specialist
hace 1 mes
Barcelona, Barcelona, España SiteMinder A tiempo completoAbout the RoleAt SiteMinder, we're seeking a highly skilled Billing and Collections Analyst to join our team. As a key member of our Financial Operations department, you'll play a critical role in supporting our customers with invoice and payment queries, as well as accounts receivable collections.Key ResponsibilitiesCollections: Timely and effective...
-
Billing and Collections Specialist
hace 2 días
Barcelona, Barcelona, España F. Hoffmann-La Roche Gruppe A tiempo completoAbout the RoleWe are seeking a highly skilled Billing and Collecting Partner to join our Finance Excellence team at Roche Diagnostics Spain. As a key member of our team, you will play a crucial role in ensuring the smooth operation of our Billing to Cash process for our customers.Key ResponsibilitiesManage the billing and collection process for assigned...
-
Billing and Collections Specialist
hace 2 días
Barcelona, Barcelona, España F. Hoffmann-La Roche Gruppe A tiempo completoAbout the RoleWe are seeking a highly skilled Billing and Collecting Partner to join our Finance Excellence team at Roche Diagnostics Spain. As a key member of our team, you will play a crucial role in ensuring the smooth operation of our Billing to Cash process for our customers.Key ResponsibilitiesManage the billing and collection process for assigned...
-
Billing and Collections Specialist
hace 2 días
Barcelona, Barcelona, España F. Hoffmann-La Roche Gruppe A tiempo completoAbout the RoleWe are seeking a highly skilled Billing and Collecting Partner to join our Finance Excellence team at Roche Diagnostics Spain. As a key member of our team, you will play a crucial role in ensuring the smooth operation of our Billing to Cash process for our customers.Key ResponsibilitiesManage the billing and collection process for assigned...
-
Billing and Collections Specialist
hace 2 días
Barcelona, Barcelona, España F. Hoffmann-La Roche Gruppe A tiempo completoAbout the RoleWe are seeking a highly skilled Billing and Collecting Partner to join our Finance Excellence team at Roche Diagnostics Spain. As a key member of our team, you will play a crucial role in ensuring the smooth operation of our Billing to Cash process for our customers.Key ResponsibilitiesManage the billing and collection process for assigned...
-
Billing and Collections Specialist
hace 1 día
Barcelona, Barcelona, España F. Hoffmann-La Roche A tiempo completoAbout the RoleWe are seeking a highly skilled Billing and Collecting Partner to join our team at Roche Diagnostics Spain. As a key member of our Finance Excellence team, you will play a critical role in ensuring the smooth operation of our Billing to Cash process.Key ResponsibilitiesManage the billing and collection process for assigned customers, ensuring...
-
Billing and Collections Specialist
hace 1 día
Barcelona, Barcelona, España F. Hoffmann-La Roche A tiempo completoAbout the RoleWe are seeking a highly skilled Billing and Collecting Partner to join our team at Roche Diagnostics Spain. As a key member of our Finance Excellence team, you will play a critical role in ensuring the smooth operation of our Billing to Cash process.Key ResponsibilitiesManage the billing and collection process for assigned customers, ensuring...
-
Billing and Collections Specialist
hace 2 días
Barcelona, Barcelona, España F. Hoffmann-La Roche Gruppe A tiempo completoAbout the RoleWe are seeking a highly skilled Billing and Collecting Partner to join our Finance Excellence team at Roche Diagnostics Spain. As a key member of our team, you will play a crucial role in ensuring the smooth operation of our Billing to Cash process for our customers.Key ResponsibilitiesManage the billing and collection process for assigned...
-
Billing and Collections Specialist
hace 2 días
Barcelona, Barcelona, España F. Hoffmann-La Roche Gruppe A tiempo completoAbout the RoleWe are seeking a highly skilled Billing and Collecting Partner to join our Finance Excellence team at Roche Diagnostics Spain. As a key member of our team, you will play a crucial role in ensuring the smooth operation of our Billing to Cash process for our customers.Key ResponsibilitiesManage the billing and collection process for assigned...
-
Credit and Collections Specialist
hace 2 días
Barcelona, Barcelona, España Danaher A tiempo completoJoin Our Team as a Credit and Collections SpecialistAt Danaher, we're committed to accelerating the discovery, development, and delivery of solutions that safeguard and improve human health. As a Credit and Collections Specialist, you'll play a vital role in our EMEA Financial Shared Service Centre, working closely with our team in Bologna, Italy.Key...
-
Credit and Collections Specialist
hace 2 días
Barcelona, Barcelona, España Danaher A tiempo completoJoin Our Team as a Credit and Collections SpecialistAt Danaher, we're committed to accelerating the discovery, development, and delivery of solutions that safeguard and improve human health. As a Credit and Collections Specialist, you'll play a critical role in our EMEA Financial Shared Service Centre, working closely with our team in Bologna, Italy.Key...