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Technical Customer Service Representative
hace 2 meses
We are seeking a highly skilled Technical Customer Service Advisor to join our team at Blu Selection. As a Technical Customer Service Advisor, you will be responsible for providing exceptional customer service and support to our clients.
Key Responsibilities- Customer Support: Provide technical support and assistance to customers via phone, chat, and email.
- Account Management: Assist new customers with account activation, transaction status queries, and financial requests.
- Account Maintenance: Maintain and update customers' accounts to ensure accurate and up-to-date information.
- Quality Service: Ensure high-quality service and maintain strong customer relationships.
We offer a competitive salary, performance-based bonuses, and a comprehensive training program. Our team is passionate about delivering exceptional customer experiences, and we're looking for like-minded individuals to join us.
Requirements- Language Skills: Native-level Danish and good-level English.
- Technical Skills: Interest in technical support and troubleshooting.
- Communication Skills: Excellent communication and interpersonal skills.
- Problem-Solving Skills: Ability to work proactively and efficiently in a fast-paced environment.
- Experience: Call center experience preferred.
Blu Selection is a Belgian Business Process Outsourcing company that provides quality service in customer experience and business consultancy. We're a proud people company that values our employees' well-being and safety.
