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Customer Success Manager

hace 2 meses

Madrid, Madrid, España Ovh A tiempo completo

About the Role:

Ovh is seeking a highly skilled Customer Success Manager to join our team. As a Customer Success Manager, you will be responsible for securing adoption and driving customer satisfaction for our cloud solutions.

Key Responsibilities:

  • Trusted Advisor: Build and maintain strong, trustworthy relationships with your portfolio of customers.
  • Collaboration: Work closely with other teams within Ovh to ensure customer needs are incorporated into product development.
  • Customer Advocacy: Act as an advocate for the customer within Ovh.
  • Onboarding: Help customers get started with our cloud solutions by providing training and resources.
  • Adoption and Expansion: Assist customers in adopting or growing their usage of our cloud services, while reducing time to value from their investment.

About You:

  • You are fluent in Spanish.
  • You have strong communication skills in English (B2 level required).
  • You are customer-centric and have demonstrable experience in customer-facing interactions.

About Ovh:

Ovh is a leading cloud provider dedicated to building the future together and supporting the freedom to innovate.