Sales Training Specialist
hace 3 días
Reporting to the Sales Training Manager for Western Europe, you will join the training team that is composed of 8 people based in 3 markets: France, Spain, and Portugal. This role is based in Madrid and will contribute to the creation of training materials as well as ensuring the delivery of training through a variety of channels available.
Key Responsibilities:- Provide on-the-field coaching and support to store staff, collaborating closely with Regional Sales Managers (RSMs) and District Sales Managers (DSMs) to improve key performance indicators (KPIs) and enhance overall team performance.
- Conduct "flash coaching" sessions to address immediate performance issues and provide real-time feedback.
- Collaborate with RSMs to identify areas for improvement and develop action plans to address them.
- Partner with DSMs to assess team performance and identify opportunities for improvement.
- Work in tandem with DSMs to implement initiatives aimed at driving KPI improvement and enhancing overall team effectiveness.
- Collaborate closely with the merchandising, marketing, visual merchandising, and operations departments to align training objectives with broader business goals.
- End-to-end project management, including identifying needs, working as a group, and implementing training material.
- Use of training tools with our sales teams at collection launches, including storytelling and sales arguments.
- Creation of toolkits for our sales teams depending on their needs.
- Creation of training workshops depending on the needs of our teams.
- Adaptation of Global Training content for the local market.
- Plan and manage the annual training calendar for your region, ensuring timely execution of all training activities.
- Strong experience in on-the-ground training, leading in-person training sessions, and managing training projects.
- Fluent in Spanish and English. Portuguese or French are a plus.
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