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Senior Salesforce Architect, Customer Success Specialist
hace 2 meses
About the Role:
We are seeking a highly skilled Technical Architect to join our Customer Success team at Importante empresa. As a Technical Architect, you will play a critical role in helping our customers unlock the full potential of the Salesforce platform.
Key Responsibilities:
- Collaborate with customers and partners to design and implement tailored solutions that meet their business needs.
- Provide technical guidance and expertise to customers, helping them to maximize the value of their Salesforce investment.
- Work closely with cross-functional teams to ensure seamless delivery of solutions and exceptional customer experience.
- Stay up-to-date with the latest Salesforce technologies and best practices, applying this knowledge to drive innovation and improvement.
Requirements:
- Proven experience as a Technical Architect or similar role, with a strong background in Salesforce implementation and customization.
- Excellent technical skills, with expertise in object-oriented languages and experience with integration & middleware technologies.
- Strong business acumen, with the ability to understand and communicate complex technical concepts to non-technical stakeholders.
- Excellent communication and interpersonal skills, with the ability to build strong relationships with customers and colleagues.
- Ability to work independently and as part of a distributed team, with a willingness to take ownership of problems and drive solutions.
Preferred Requirements:
- Experience in enterprise consulting, with a strong track record of delivering complex solutions and driving business growth.
- Architecture experience across a broad set of enterprise technologies, including integration & middleware technologies.
- Ability to build and maintain key relationships with C-level / mid-level and key decision makers.
About Importante empresa:
Importante empresa is a leading provider of customer relationship management (CRM) solutions, empowering businesses to connect with their customers in a whole new way. We are committed to helping our customers succeed, and we are seeking talented individuals like you to join our team.