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Senior Salesforce Architect, Customer Success Specialist

hace 2 meses


Madrid Centro, Madrid, España Importante empresa A tiempo completo

About the Role:

We are seeking a highly skilled Technical Architect to join our Customer Success team at Importante empresa. As a Technical Architect, you will play a critical role in helping our customers unlock the full potential of the Salesforce platform.

Key Responsibilities:

  • Collaborate with customers and partners to design and implement tailored solutions that meet their business needs.
  • Provide technical guidance and expertise to customers, helping them to maximize the value of their Salesforce investment.
  • Work closely with cross-functional teams to ensure seamless delivery of solutions and exceptional customer experience.
  • Stay up-to-date with the latest Salesforce technologies and best practices, applying this knowledge to drive innovation and improvement.

Requirements:

  • Proven experience as a Technical Architect or similar role, with a strong background in Salesforce implementation and customization.
  • Excellent technical skills, with expertise in object-oriented languages and experience with integration & middleware technologies.
  • Strong business acumen, with the ability to understand and communicate complex technical concepts to non-technical stakeholders.
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with customers and colleagues.
  • Ability to work independently and as part of a distributed team, with a willingness to take ownership of problems and drive solutions.

Preferred Requirements:

  • Experience in enterprise consulting, with a strong track record of delivering complex solutions and driving business growth.
  • Architecture experience across a broad set of enterprise technologies, including integration & middleware technologies.
  • Ability to build and maintain key relationships with C-level / mid-level and key decision makers.

About Importante empresa:

Importante empresa is a leading provider of customer relationship management (CRM) solutions, empowering businesses to connect with their customers in a whole new way. We are committed to helping our customers succeed, and we are seeking talented individuals like you to join our team.