Store Director
hace 2 semanas
Job Summary
The Store Director will be responsible for driving the commercial development and branding of Tod's within the store, as well as ensuring an exceptional customer experience and satisfaction.
Main Responsibilities
- Commercial Development:
- Develop and implement strategies to increase store sales turnover
- Guarantee the implementation of Tod's commercial policy within the store
- Set and analyze sales objectives and results
- Customer Experience:
- Ensure the highlighting of the store's products in accordance with the brand's visual policy
- Guarantee the implementation of CRM actions to develop the customer database
- Supervise the coordination of Trade marketing events
- Team Management:
- Organize the activity of the store: planning, determine collective and individual actions
- Support and organize communication with store staff: lead daily briefings and other meetings
- Set and monitor individual goals, identify areas for improvement
- Brand Image:
- Ensure that the store is perfectly displayed while respecting the visual identity of the Brand and the company's commercial policy
- Guarantee customer satisfaction
Requirements
- 2-3 years minimum team management experience
- Specific competences: Management, Luxury sales and hospitality techniques
- Aptitudes: Result and performance orientation (mastery of different KPIs), Client oriented, Organization, responsiveness and adaptability
- Knowledge/sensibility of the world of luxury and fashion, and in particular of shoes
- Fluent Spanish and English
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