Global Business Solutions Customer Success Professional

hace 2 semanas

Madrid, Madrid, España Tiktok A tiempo completo

About TikTok

TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. We have global offices and a diverse team that makes TikTok possible.

Our Culture

At TikTok, we believe in creating together and growing together. We're a team that values courage, innovation, and learning. We're always looking for talented individuals to join us and contribute to our mission.

Internship Opportunity

We're seeking a talented individual to join our Southern Europe Global Business Solutions team as an intern. This role will expose you to TikTok's business operations, connect you with our team, and invest in your personal and professional development.

Responsibilities

  • Establish and manage key strategic projects in partnership with our Customer Success lead.
  • Deliver key programs to retain and drive revenue growth.
  • Continuous analysis of business results, support for Quarterly Business Reviews and Business Reviews for our CSM team.
  • Support ownership of key product strategy for agencies and large advertisers.
  • Collaborate with internal teams globally across product, marketing, legal, engineering, and sales.

Requirements

  • Currently in your penultimate year pursuing a bachelor's degree, or in your final year going on to study a Master's, graduating in 2026.
  • English professional proficiency is required, as well as one of the following languages; Italian, Spanish, Greek, or Portuguese.
  • Work experience in Sales, Advertising, Consulting, Analysis, Customer Service, Marketing, Finance, Technical Sales, and Operations, or related fields.
  • Project management experience and organizational skills, with the ability to navigate, innovate, and implement ideas.

Preferred Requirements

  • Studying an Advertising and Public Relations, Marketing, or Communication degree.
  • Autonomous spirit, data-driven, and results-oriented.
  • Portuguese is a plus.

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