Professional Services Operations Manager
hace 3 semanas
Join Mygwork, an inclusive employer and a member of the LGBTQ+ business community, as a Professional Services Operations Manager. This role is a critical part of the AB EU ProServe team, responsible for increasing available productive hours to onboard new or support existing customers.
Key Responsibilities:- Review and analyze weekly ProServe requests intake (PSR intake)
- Manage the intake queue and communicate with stakeholders across the organization to prioritize demand
- Allocate the best resources to PSR requests
- Define team Certinia ways of working and best practices
- Explore and suggest new project management tools
- Work closely with the team to deliver customer projects efficiently and within required timelines
You are the right person for this role if you are data and process obsessed, a self-starter, a natural problem solver, a strong communicator, and have a passion for delivering high-quality work.
A Day in the Life:You would start with a review of the daily PSR intake queue, analyze demand, review quality, and confirm/reject intake based on set criteria. You would then connect with the wider Amazon Business organization to obtain details on received requests and participate in team meetings. On a weekly basis, you will connect with tech partners from Certinia to discuss the roadmap and current status of the team's asks. Finally, reporting - week-on-week data provided to leadership.
#J-18808-Ljbffr
-
Professional Services Operations Manager
hace 2 semanas
Madrid, Madrid, España Mygwork A tiempo completoJob Title: Professional Services Operations ManagerAre you a data-driven and process-obsessed professional looking for a challenging role in operations management? Do you have experience in program or project management and a passion for delivering high-quality work? We are seeking a Professional Services Operations Manager to join our team at Amazon...
-
Professional Services Operations Manager
hace 3 semanas
Madrid, Madrid, España Amazon Business Eu Sarl, Sucursal En España - Q05 A tiempo completoJob Title:ProServe Operations ManagerThe AB EU Professional Services (ProServe) operations team plays a critical role in increasing available productive hours to onboard new or support existing customers, allowing the team to focus on core customer projects.Key Responsibilities:Review and analyze weekly ProServe requests intake (PSR intake)Manage the intake...
-
Professional Services Operations Manager
hace 3 semanas
Madrid, Madrid, España Amazon Business Eu Sarl, Sucursal En España - Q05 A tiempo completoJob Title:ProServe Operations ManagerThe AB EU Professional Services (ProServe) operations team plays a critical role in increasing available productive hours to onboard new or support existing customers, allowing the team to focus on core customer projects.Key Responsibilities:Review and analyze weekly ProServe requests intake (PSR intake)Manage the intake...
-
Operations Manager
hace 3 semanas
Madrid, Madrid, España Amazon A tiempo completoAbout the RoleWe are seeking a highly skilled Operations Manager to join our Professional Services team in Europe. As a key member of our team, you will be responsible for overseeing the end-to-end resource allocation management for our ProServe team, ensuring that we have the right resources in place to deliver high-quality projects to our customers.Key...
-
Operations Manager
hace 3 semanas
Madrid, Madrid, España Amazon A tiempo completoAbout the RoleWe are seeking a highly skilled Operations Manager to join our Professional Services team in Europe. As a key member of our team, you will be responsible for overseeing the end-to-end resource allocation management for our ProServe team, ensuring that we have the right resources in place to deliver high-quality projects to our customers.Key...
-
Professional Services Operations Manager
hace 1 semana
Madrid, Madrid, España Mygwork A tiempo completoAbout the RoleThe AB EU Professional Services (ProServe) operations team is a critical part of the AB EU ProServe team, aiming to increase available productive hours to onboard new or support existing customers, allowing the team to focus on core customer projects.As a ProServe Operations Manager, you will review and analyze weekly ProServe requests intake...
-
Professional Services Operations Manager
hace 3 semanas
Madrid, Madrid, España Mygwork A tiempo completoJob Title: Professional Services Operations ManagerJoin Mygwork, an inclusive employer and a member of the LGBTQ+ business community, as a Professional Services Operations Manager. This role is a critical part of the AB EU ProServe team, responsible for increasing available productive hours to onboard new or support existing customers.About the Role:We are...
-
Professional Services Operations Manager
hace 3 semanas
Madrid, Madrid, España Mygwork A tiempo completoJob Title: Professional Services Operations ManagerJoin Mygwork, an inclusive employer and a member of the LGBTQ+ business community, as a Professional Services Operations Manager. This role is a critical part of the AB EU ProServe team, responsible for increasing available productive hours to onboard new or support existing customers.About the Role:We are...
-
Professional Services Operations Manager
hace 2 semanas
Madrid, Madrid, España Mygwork A tiempo completoAbout the Role:The Professional Services Operations Manager will play a critical role in the AB EU ProServe team by increasing available productive hours to onboard new or support existing customers. This will enable the team to focus on core customer projects.Key Responsibilities:Review and analyze weekly ProServe requests intake (PSR intake) to manage the...
-
Professional Services Operations Manager
hace 2 semanas
Madrid, Madrid, España Amazon A tiempo completoAbout the RoleAs a key member of the Amazon Business Professional Services (ProServe) team, you will play a critical role in driving operational excellence and delivering high-quality services to our customers. The ProServe Operations Manager will be responsible for overseeing the end-to-end resource allocation management for the ProServe team, prioritizing...
-
Professional Services Operations Manager
hace 3 semanas
Madrid, Madrid, España Amazon Business Eu Sarl, Sucursal En España - Q05 A tiempo completoAbout the RoleWe are seeking a highly skilled Operations Manager to join our AB EU ProServe team. As a key member of our operations team, you will play a critical role in ensuring the smooth operation of our Professional Services (ProServe) team.Key ResponsibilitiesManage the end-to-end resource allocation process for the ProServe team, ensuring efficient...
-
Professional Services Operations Manager
hace 3 semanas
Madrid, Madrid, España Amazon Business Eu Sarl, Sucursal En España - Q05 A tiempo completoAbout the RoleWe are seeking a highly skilled Operations Manager to join our AB EU ProServe team. As a key member of our operations team, you will play a critical role in ensuring the smooth operation of our Professional Services (ProServe) team.Key ResponsibilitiesManage the end-to-end resource allocation process for the ProServe team, ensuring efficient...
-
Professional Services Operations Manager
hace 3 semanas
Madrid, Madrid, España Mygwork A tiempo completoAbout the RoleWe are seeking a highly skilled Professional Services Operations Manager to join our team at Mygwork, an inclusive employer and a member of the largest global platform for the LGBTQ+ business community. As a key member of our Professional Services team, you will play a critical role in driving operational excellence and delivering high-quality...
-
Professional Services Operations Manager
hace 3 semanas
Madrid, Madrid, España Mygwork A tiempo completoAbout the RoleWe are seeking a highly skilled Professional Services Operations Manager to join our team at Mygwork, an inclusive employer and a member of the largest global platform for the LGBTQ+ business community. As a key member of our Professional Services team, you will play a critical role in driving operational excellence and delivering high-quality...
-
Professional Services Operations Manager
hace 3 días
Madrid, Madrid, España Mygwork A tiempo completoThis role is with Amazon, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community.Please do not contact the recruiter directly.The AB EU Professional Services (ProServe) operations team plays a crucial part in the AB EU ProServe team by enhancing productive hours to onboard new or support existing...
-
Professional Services Operations Manager
hace 3 semanas
Madrid, Madrid, España Amazon A tiempo completoAbout the RoleWe are seeking an experienced Operations Manager to join our Professional Services team at Amazon. As a key member of our team, you will play a critical role in driving operational excellence and ensuring the successful delivery of customer projects.Key ResponsibilitiesManage the end-to-end resource allocation process for the ProServe team,...
-
Professional Services Operations Manager
hace 3 semanas
Madrid, Madrid, España Amazon A tiempo completoAbout the RoleWe are seeking an experienced Operations Manager to join our Professional Services team at Amazon. As a key member of our team, you will play a critical role in driving operational excellence and ensuring the successful delivery of customer projects.Key ResponsibilitiesManage the end-to-end resource allocation process for the ProServe team,...
-
Operations Manager
hace 3 semanas
Madrid, Madrid, España Amazon A tiempo completoAbout the RoleWe are seeking a highly skilled Operations Manager to join our Professional Services team in Europe. As a key member of our team, you will play a critical role in driving operational excellence and ensuring the successful delivery of customer projects.Key ResponsibilitiesManage the end-to-end resource allocation process for the ProServe team,...
-
Operations Manager
hace 3 semanas
Madrid, Madrid, España Amazon A tiempo completoAbout the RoleWe are seeking a highly skilled Operations Manager to join our Professional Services team in Europe. As a key member of our team, you will play a critical role in driving operational excellence and ensuring the successful delivery of customer projects.Key ResponsibilitiesManage the end-to-end resource allocation process for the ProServe team,...
-
Professional Services Operations Manager
hace 3 semanas
Madrid, Madrid, España Amazon A tiempo completoAbout the RoleWe are seeking an experienced Operations Manager to join our Amazon Business Professional Services team. As a key member of our team, you will play a critical role in driving operational excellence and delivering high-quality results.Key ResponsibilitiesManage the end-to-end resource allocation process for the ProServe team, ensuring efficient...