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About Job Squad
Job Squad is a dynamic and innovative company that values excellent customer service and teamwork. We are committed to providing our customers with the best possible experience, and we are looking for a talented Norwegian Customer Support Representative to join our team in Barcelona, Spain.
Job Summary
We are seeking a highly skilled and motivated Norwegian Customer Support Representative to provide exceptional customer service to our clients. The successful candidate will be responsible for handling customer inquiries, resolving issues, and providing support via phone, email, and chat.
Key Responsibilities
- Customer Service
- Provide excellent customer service to clients via phone, email, and chat.
- Respond to customer inquiries in a timely and professional manner.
- Resolve customer issues and concerns in a fair and efficient manner.
- Communication
- Communicate clearly and effectively with customers and colleagues.
- Use strong written and verbal communication skills to provide excellent customer service.
- Teamwork
- Work collaboratively with colleagues to achieve team goals and objectives.
- Participate in team meetings and contribute to team discussions.
Requirements
- Language Skills
- Fluent in Norwegian (native language).
- Excellent written and verbal communication skills in English.
- Education and Experience
- High school diploma or equivalent required.
- 1-2 years of customer service experience preferred.
- Skills and Abilities
- Strong problem-solving and analytical skills.
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced environment.
What We Offer
- Competitive Salary
- A competitive salary and benefits package.
- Opportunities for Growth
- Opportunities for career growth and professional development.
- Dynamic Work Environment
- A dynamic and innovative work environment.
