Customer Service Representative
hace 6 días
About the Role:
We are seeking a highly skilled Customer Service Representative to join our team at Blu Selection in Valencia, Spain. As a Customer Experience Specialist, you will be responsible for providing exceptional customer service to our clients in the optics sector.
Key Responsibilities:
- Provide top-notch customer support to clients via various communication channels.
- Collaborate with colleagues to improve the overall customer experience.
- Troubleshoot and resolve customer inquiries in a timely and professional manner.
- Manage payment inquiries and resolve issues efficiently.
- Monitor and improve business processes to enhance customer satisfaction.
Requirements:
- Native-level proficiency in Dutch and C1 level in English.
- MBO4 diploma or equivalent.
- Excellent communication and problem-solving skills.
- Proactive and solution-oriented mindset.
What We Offer:
- Yearly gross salary of €18,000.
- Free Spanish classes.
- Great team environment with 24 nationalities.
- Opportunities for professional growth and development.
About Blu Selection:
We are a dynamic and ambitious company based in Valencia, Spain. We are committed to providing exceptional customer service and support to our clients in the optics sector. If you are a motivated and customer-focused individual, we encourage you to apply for this exciting opportunity.
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